James Carman
Chatsworth,GA
Summary
Dynamic operations leader with expertise in team training, customer relations, and process improvement. Proven ability to enhance productivity and streamline workflows, driving significant operational efficiency.
Overview
12
12
years of professional experience
Work History
Assistant Manager
Southeastern Freight Lines
Dalton, GA
12.2025 - Current
- Led daily operations to optimize service delivery and enhance customer satisfaction.
- Developed training materials and conducted workshops to improve team performance and operational efficiency.
- Streamlined communication processes between departments to ensure alignment on project goals and timelines.
- Implemented inventory management systems that reduced discrepancies and improved accuracy of stock levels.
Service Center Manager
Southeastern Freight Lines
Corpus Christi, TX
10.2021 - 12.2025
- Oversaw daily operations, ensuring efficient service delivery and customer satisfaction.
- Managed staff performance, providing training and mentorship to enhance team productivity.
- Implemented process improvements that streamlined workflows and reduced operational delays.
- Developed and maintained relationships with key clients to foster loyalty and retention.
- Coordinated logistics and scheduling to optimize resource allocation and minimize costs.
Assistant Manager
Southeastern Freight Lines
Garland, TX
01.2020 - 10.2021
- Coordinated scheduling and resource allocation to meet fluctuating business demands effectively.
- Mentored junior staff, fostering skill development and promoting a collaborative work environment.
- Analyzed performance metrics to identify trends and drive continuous improvement initiatives across the team.
Operations Manager
Southeastern Freight Lines
Atlanta, GA
01.2017 - 01.2020
- Streamlined operational workflows to enhance productivity and reduce turnaround times.
- Implemented safety protocols resulting in improved compliance and reduced incidents.
- Trained and mentored staff on best practices for efficient dispatching and routing.
- Analyzed performance metrics to identify process inefficiencies and implement corrective actions.
Supervisor
Southeastern Freight Lines
Atlanta, GA
04.2014 - 01.2017
- Supervised daily operations to ensure timely deliveries and efficient workflow.
- Trained and mentored team members on safety protocols and operational best practices.
- Implemented process improvements that enhanced productivity and reduced delays.
- Coordinated with cross-functional teams to optimize routing and logistics performance.
Education
High School Diploma -
Ola High School
McDonough, GA04-2013
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Customer relations
- Team motivation
- Staff training and development
- Workload management
Timeline
Assistant Manager
Southeastern Freight Lines
12.2025 - Current
Service Center Manager
Southeastern Freight Lines
10.2021 - 12.2025
Assistant Manager
Southeastern Freight Lines
01.2020 - 10.2021
Operations Manager
Southeastern Freight Lines
01.2017 - 01.2020
Supervisor
Southeastern Freight Lines
04.2014 - 01.2017
High School Diploma -
Ola High School