James Chafe

• Processed incoming remittance transactions efficiently and accurately.
• Maintained accurate records of all transactions in the database system.
• Verified customer information to ensure accuracy of data prior to processing remittances.

• Captured high-quality images for diverse events and client projects.
• Edited photographs with industry-standard software to enhance visual quality.
• Maintained and organized photography equipment to ensure optimal readiness.
• Developed effective workflows to streamline the photography process from shoot to delivery.
• Photographed special events, parties, and portraits.
• Set up lights, backdrops, and props for shoots and events.
• Cropped, manipulated, and performed color balance for final images.

• Developed Sales Training Program covering all CST’s Client Promotions. ∙ Trained all new employees on Client Programs and CST Policy and Procedures. ∙ Developed Testing covering all the Century Tel Programs, which all CST sales personnel were required to pass.
  ∙ Designed a new recruitment ad for CST.
  ∙ Coached and developed team members to recognize their potential, maximize their lead base, and inspire them, creating a positive impact on the call center. ∙ As Sales Manager, exceeded all sales goals for the CenturyTel DSL Program

∙ Maintain direct accountability for all facets of operational management and supervision, duties include training, development, and scheduling of support staff; ∙ Coordination and control of all product merchandising and promotional efforts; ∙ Development and administration of operating budgets.
∙ Trained and supervised support staff in the areas of sales and customer service.. ∙ Successfully increased gross revenues by 29.5%... decreased payroll by 9.3%...increased net profit by 77%