Summary
Overview
Work History
Education
Skills
Timeline
Generic

James Choe

Summary

Versatile and hardworking candidate with years of experience in customer service and relations. Knowledgeable in providing customer with quality service and prioritizing their satisfaction. Ability to multi-task and think quickly in urgent settings. Determined to accomplish assigned tasks and quotas. Adept in collaboration and engaging with team members to contribute to strategic planning and initiatives.

Overview

10
10
years of professional experience

Work History

Private Tutor

Remote And In-Person
09.2023 - Current
  • Prepared and developed tailored tutoring plans catered toward student's individual needs.
  • Communicated with parents to outline strategies and measures for students to achieve and maintain academic benchmarks.
  • Integrated online and external resources to augment towards Common Core curriculum and standards.
  • GPA Management and College Planning
  • Financial Aid Applications


Developer Support Engineer

Apex Tutors
07.2022 - 10.2023
  • UX Design and App Development
  • Assisted with White Paper and Research
  • Conducted Surveys and Data Analysis

Assistant Director

CLC PREP
07.2018 - 08.2023
  • Management and Supervision of Operations
  • Parent Coordination and Consultations
  • Financial Planning and Bookkeeping
  • Curriculum Development and Training
  • Scheduling and Payroll Management


Ecommerce Sales Specialist

Systematix
01.2017 - 03.2018
  • Product listings and Inventory Management
  • Specialized in Aftermarket Performance Parts (HKS, Ohlins, Greddy, Vossen, etc) and OEM Parts
  • Advertisement Campaigns
  • Order Fulfillments
  • Contact with Distributors and Wholesalers
  • Customer Service

Customer Service Supervisor

Anbu Ops
08.2016 - 06.2017
  • Ecommerce Customer Service
  • Call center supervision
  • Product support
  • Data Analyst
  • Product Fulfillment and Warranties
  • Membership Renewals and Cancellations


Physical Therapist Aide

Community Pain Medicine
01.2014 - 08.2014
  • Patient Intake and Charting
  • Assisted with Geriatric care and post surgical treatments
  • Insurance Authorization and Billing
  • Administrative tasks
  • Korean Translator for Physical Therapists and Physicians

Education

Associate of Science - Business Administration

Queensborough Community College
Queens, NY
06.2016

Skills

  • Customer Service and Support
  • Marketing and Advertisement
  • Consultations and Advisement
  • Data Analysis and Bookkeeping
  • Employee Management
  • Ecommerce and Affiliate Marketing Experience

Timeline

Private Tutor

Remote And In-Person
09.2023 - Current

Developer Support Engineer

Apex Tutors
07.2022 - 10.2023

Assistant Director

CLC PREP
07.2018 - 08.2023

Ecommerce Sales Specialist

Systematix
01.2017 - 03.2018

Customer Service Supervisor

Anbu Ops
08.2016 - 06.2017

Physical Therapist Aide

Community Pain Medicine
01.2014 - 08.2014

Associate of Science - Business Administration

Queensborough Community College

Similar Profiles

CREATE PROFILE
James Choe