James Colabella
North Bergen,NJ
Summary
Dynamic server with extensive experience in high-volume dining environments. Known for exceptional guest engagement, multitasking abilities, and collaboration with kitchen staff to ensure timely service. Ready to leverage hospitality expertise to elevate the dining experience.
Overview
26
26
years of professional experience
Work History
Server
La Noma Steakhouse
Fort Lee, NJ
04.2024 - 12.2025
- Delivered exceptional customer service, ensuring guest satisfaction and repeat visits.
- Assisted in menu knowledge, providing recommendations to enhance dining experience.
- Coordinated with kitchen staff to ensure timely food delivery and presentation quality.
- Processed transactions accurately using point-of-sale systems for seamless billing.
Server
Cafe Fiorello's
New York, NY
04.2022 - 04.2024
- Maintained cleanliness and organization of dining areas, contributing to overall restaurant ambiance.
- Adapted quickly to changing situations, effectively handling customer inquiries and concerns.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
Server
Gramercy Tavern
New York, NY
10.2019 - 03.2020
- Delivered exceptional customer service by promptly addressing guest inquiries and resolving concerns.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with kitchen staff to ensure timely food preparation and order accuracy.
- Managed multiple tables effectively, prioritizing tasks to optimize service flow during peak hours.
Server
Estiatorio Milos
New York, NY
09.2017 - 10.2019
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Back Waiter
Gato
New York, NY
03.2016 - 09.2017
- Assisted servers in delivering food and beverages promptly to enhance guest satisfaction.
- Maintained cleanliness of dining areas, ensuring compliance with health and safety standards.
- Supported needs of 7- person wait staff who attended to specific needs of countless customers daily for Mediterranean restaurant with social relevancy and intentionality.
- Provided assistance to both the front-of-house and back-of-house teams as needed, showcasing adaptability and dedication to overall restaurant success.
98J Non-Communications Interceptor Analyst
United States Army
02.2000 - 02.2003
- Analyzed data to support decision-making and operational effectiveness.
- Developed reports to communicate insights on mission performance and resource allocation.
- Conducted research to identify trends affecting strategic planning and operational readiness.
- Collaborated with cross-functional teams to enhance process efficiency and information sharing.
- Led training sessions for personnel on analytical tools and methodologies used in operations.
Education
No Degree - Economics
St. Petersburg College
Clearwater, FLHigh School Diploma -
Floral Park Memorial High School
Floral Park, NY06-1997
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Professional appearance
- Memory retention
- Hospitality service expertise
- Customer service
- Cleanliness standards
- High volume dining
Timeline
Server
La Noma Steakhouse
04.2024 - 12.2025
Server
Cafe Fiorello's
04.2022 - 04.2024
Server
Gramercy Tavern
10.2019 - 03.2020
Server
Estiatorio Milos
09.2017 - 10.2019
Back Waiter
Gato
03.2016 - 09.2017
98J Non-Communications Interceptor Analyst
United States Army
02.2000 - 02.2003
No Degree - Economics
St. Petersburg College
High School Diploma -
Floral Park Memorial High School