JAMES COLLINS JR
Cyber Security Analyst
Evans,GA
Summary
Business-minded Network Administrator and Military Veteran with 0ver 20 years of experience in supporting network routing and switching and server environments. Determined and focused in managing network infrastructure and optimizing environment while reducing redundancy. Considered expert in troubleshooting complex problems and reaching innovative solutions while adhering to rules and requirements of project scope. Dynamic team player when interfacing with other staff members, vendors and end-users. Career supported by a CompTIA Security+ certification and an Associate of Applied Science in Computer Information Systems, in pursuit.
Overview
25
25
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Instructional Facilitator
Broadleaf, Inc
Augusta, GA
04.2021 - Current
- Maintain operability of networking equipment to include but not limited to: VMWare ESXi, Dell Servers, Brocade, Cisco Routers and Switches, Cisco CallManager, firewalls, and In-line encryption devices
- Fostered motivating environment of learning, productivity, and open communication
- Prioritized and troubleshoot complex network issues ranging from low-level hardware to application level
- Assessed and documented over 300 students’ knowledge and progress throughout the year on integration of new technologies to enhance network solutions for local and wide area networks (LAN/WAN)
Instructional Facilitator
Mosaic Technologies Group
Augusta, GA
03.2020 - 03.2021
- Executed in-depth classroom instructions, practical exercises, technical lab support, culminating exercises, and curriculum validation on network configurations and network architectures per requirements of the Program of Instruction
- Demonstrated strong content knowledge; provided lab support and troubleshooting for Cisco routers and switches, next-generation firewalls, Juniper routers, nodal networking, virtualization, and transmission subsystem f
- Mentored junior staff on professional development opportunities, promotions, training, and personal/family issues, enabling them to succeed further in their careers and to impact their work/life balance
Network Operations Center Supervisor
United States Army
Various Global Locations
03.1997 - 03.2020
- Analyzed network architecture and information security systems through port-monitoring applications to ensure stable network connectivity for 99.999% uptime
- Guided network engineering management plans, design documentation, implementation planning, network integration, and test plans in LAN and WAN networks
- Coordinated and managed vendor support to deliver problem resolutions and technical guidance for 54 nodal and mobile networks
- Established communication infrastructures, including LAN and WAN networks for communication and mobile device applications for over 5,000 customers
- Guided over 200 Government officials having data connectivity issues, assisting with troubleshooting steps and reconfiguring hardware and software settings
- Provided on-site video teleconference support for 70 staff members on a bi-weekly basis
- Completed four server and operating system migration, installation, configuration, and patching of hardware and software for network clients
- Responded to network outages and issues related to circuits, websites, vendors and telecoms.
- Remediated security vulnerabilities by applying provided software patches or replacing vulnerable solutions with better alternatives.
- Reviewed violations of computer security procedures and developed mitigation plans.
- Directed in-house cyber security auditing program to detect flaws and weaknesses in network infrastructure.
- Encrypted data and erected firewalls to protect confidential information.
- Performed risk analyses to identify appropriate security countermeasures.
Education
Associate of Applied Science - Computer Information Systems
California Institute of Arts & Technology
San Diego, CA 04.2022 - 04.2023
Skills
- Curriculum Development
Certification
- CompTIA Security+ce
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
- CompTIA Security+ce
08-2024
Associate of Applied Science - Computer Information Systems
California Institute of Arts & Technology
04.2022 - 04.2023
Instructional Facilitator
Broadleaf, Inc
04.2021 - Current
Instructional Facilitator
Mosaic Technologies Group
03.2020 - 03.2021
Network Operations Center Supervisor
United States Army
03.1997 - 03.2020
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