James Cooper
Opelika
Summary
Motivated and dependable professional currently working as a server while pursuing a degree in Business at Southern Union State Community College. Experienced in fast-paced customer service environments, with strong communication, multitasking, and problem-solving skills. Demonstrates a solid work ethic and the ability to build positive relationships with customers and team members. Plans to transfer to Auburn University to complete a bachelor’s degree in Accounting, with a long-term goal of building a career in finance or accounting.
Overview
2
2
years of professional experience
Work History
Server
Texas Roadhouse
Opelika, AL
12.2023 - Current
- Provided exceptional customer service, ensuring timely and accurate order delivery.
- Assisted in training new staff on menu items and service protocols.
- Collaborated with kitchen team to coordinate food preparation and presentation.
- Managed cash register operations, processing payments accurately and efficiently.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Executed cash transaction processes with precision to ensure accurate financial reporting.
Server
One Forty Grill
Auburn, AL
04.2025 - 07.2025
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Handled customer inquiries and resolved issues promptly to ensure satisfaction.
- Supported promotional events by setting up dining areas and serving special menus.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Managed cash transactions to maintain balanced daily financial reports and uphold financial integrity.
Patient Care Technician
EAMC
Opelika, AL
07.2024 - 12.2024
- Monitored patient vital signs and reported changes to nursing staff.
- Assisted in daily living activities, ensuring comfort and safety for patients.
- Maintained cleanliness and organization of patient care areas to promote hygiene.
- Documented patient interactions and care activities accurately in electronic health records.
Education
Associate of Applied Science -
Southern Union State Community College
Wadley, AL05.2027
High School Diploma -
Penn Foster Career School
Scranton, PA05.2023
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Team collaboration
- Sales techniques
- Point of sale operation
- Task prioritization
Timeline
Server
One Forty Grill
04.2025 - 07.2025
Patient Care Technician
EAMC
07.2024 - 12.2024
Server
Texas Roadhouse
12.2023 - Current
Associate of Applied Science -
Southern Union State Community College
High School Diploma -
Penn Foster Career School