James Cotten
Winnsboro,LA
Summary
Resourceful Automotive Technician knowledgeable about regulations governing vehicle safety. Well-versed in disassembling parts and inspecting for wear and testing and adjusting systems to meet manufacturer's performance specifications. Adaptable and dependable individual familiar with mechanical, hydraulic and electric components.
Overview
3
3
years of professional experience
Work History
Automotive Technician
Winnsboro Auto Repair
Winnsboro , LA
01.2023 - Current
- Diagnosed mechanical problems using specialized computer software and diagnostic tools.
- Assisted in the diagnosis of complex electrical issues using appropriate test equipment.
- Attended technical training courses when available to increase knowledge base.
- Executed proper knowledge and performance of heavy machinery
- Trained and guided employees on correct methods for performing different repairs and maintenance services.
Service Advisor
Winnsboro Auto repair
Winnsboro , LA
01.2022 - 12.2022
- Provided accurate estimates of repair costs, labor times and parts prices to customers.
- Maintained records of customer interactions and transactions.
- Assisted with scheduling appointments for service work to be performed on vehicles.
- Reviewed completed service orders to ensure that all work was done correctly, according to dealership standards.
- Prepared invoices for services rendered and collected payments from customers.
- Ensured that all customer inquiries were handled promptly and accurately.
- Tracked customer requests, comments, problems, issues and resolutions within designated systems.
Lube Technician
Winnsboro Auto Repair
Winnsboro , LA
03.2021 - 12.2021
- Inspected and changed air filters, fuel filters, transmission fluid, coolant levels and other fluids as needed.
- Checked for any signs of wear or damage to brakes, suspension systems, steering components, exhaust systems and other parts of the vehicle.
- Tested batteries using specialized equipment such as digital multimeters.
- Educated customers about preventive maintenance services available to them.
- Followed all safety protocols related to handling hazardous materials such as oils, fuels and cleaning agents.
Education
Master ASE - Automotive Technology
Napa Auto Care
La07-2024
High School Diploma -
Franklin Parish High School
Winnsboro, LA05-2020
Skills
- Troubleshooting And Diagnostics
- Mechanical Diagnosis
- Electrical Experience
- Valid Driver's License
- Repair Documentation
- Electrical Understanding
Timeline
Automotive Technician
Winnsboro Auto Repair
01.2023 - Current
Service Advisor
Winnsboro Auto repair
01.2022 - 12.2022
Lube Technician
Winnsboro Auto Repair
03.2021 - 12.2021
Master ASE - Automotive Technology
Napa Auto Care
High School Diploma -
Franklin Parish High School
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