James Craig
Resturant
Branson,MO
Summary
Dynamic and customer-focused host with experience at Longhorn Steakhouse, excelling in dining room management and impression management. Proven ability to enhance guest satisfaction through attentive service and effective reservation coordination. Skilled in handling high-pressure situations, ensuring a welcoming atmosphere for all patrons.
Overview
4
4
years of professional experience
Work History
Host
Longhorn Steakhouse
03.2024 - 04.2025
As a Host, you make the customer feel welcome.First impressions are to make the patrons feel welcome as if they are in your home
Host
Guy Fieri S
02.2022 - 01.2023
Host,busser
Center Stage Rest.
04.2021 - 02.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Answered customer questions about hours, seating, and menu information.
Education
Theatre Arts
Arkansas State University
Jonesboro,Arkansas1995
Skills
Dining room management
Timeline
Host
Longhorn Steakhouse
03.2024 - 04.2025
Host
Guy Fieri S
02.2022 - 01.2023
Host,busser
Center Stage Rest.
04.2021 - 02.2022
Theatre Arts
Arkansas State University
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