James Cruz
The Bronx,NY
Summary
4+ Years of Managerial experiences providing excellent customer
service and a licensed Driver . Hard working , great time management , positive attitude a passion for learning and great customer skills. Always willing to go above and beyond to excel .
Overview
9
9
years of professional experience
Work History
Driver
The Junkluggers
3356 11th Street Astoria ,NY 11106
12.2022 - Current
- Greeting and helping customers as they browse through the furniture warehouse.
- Helping customers move purchased items to their vehicles.
- Managing inventory and organizing items within the warehouse.
- Processing payment.
- Responsible for photography, including staging items for best images.
- Perform any other related duties as required or assigned.
- Complete all jobs according to company standards
- Safely load, transport, and unload customer items in accordance with state and local laws
- Help maintain trucks and equipment
Taxi Driver
Uber
New York, NY
01.2018 - 12.2022
- Drove safely and obeyed traffic laws to avoid accidents and injuries.
- Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.
- Navigated difficult driving conditions safely, prioritizing passenger well-being at all times.
- Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
- Ensured timely arrivals for clients by utilizing GPS technology and knowledge of local traffic patterns.
- Assisted passengers with loading and unloading luggage, demonstrating excellent customer service skills.
- Used mobile application to connect with customers, track distances and report locations.
General Manager
Domino's Pizza
Bronx, NY
10.2015 - 03.2019
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Oversee activities directly related to making products or providing services.
- Perform sales floor work, such as greeting or assisting customers, stocking shelves , or taking inventory.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Education
Mechanical Engineering
Hostos Community College of The City University of New York
The Bronx, NY2013
Skills
- Time Management
- Valid Driver's License
- Customer Service
- Administration and Management
- Customer and personal service
- Monitoring
- Food Production
- English Language
- Judgement and decision making
Timeline
Driver
The Junkluggers
12.2022 - Current
Taxi Driver
Uber
01.2018 - 12.2022
General Manager
Domino's Pizza
10.2015 - 03.2019
Mechanical Engineering
Hostos Community College of The City University of New York