James Cuillard
RMV,CA
Summary
Established Account Executive gifted at lead generation and resolving customer issues. Engaging and personable and increasing business opportunities through dynamic marketing strategies, sharp communication skills and dedication to customer service. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
5
5
years of professional experience
Work History
Honeyroot Wellness and Propaganda E Liquid
Nick Denuccio
08.2022 - Current
- Developed sales strategies to achieve short and long-term sales revenue objectives.
- Collaborated with back-office team members to facilitate seamless business execution.
- Identified trends and assessed opportunities to improve processes and execution.
- Established clear and competitive goals, growth roadmaps, and strategic business plans.
- Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
- Described product and service details to customers to provide information on benefits and advantages.
- Developed working relationships with internal and external customers while assisting with account management duties.
- Informed customers of upcoming promotions and deals to boost sales.
- Delivered exceptional training and hands-on motivation to team members to enhance customer satisfaction.
- Persuaded customers to sign up for customer loyalty program to generate additional company revenue.
- Handled customer inquiries and suggestions courteously and professionally.
- Answered constant flow of customer calls with minimal wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
Server Assistant
Mastro’s Ocean Club
08.2021 - 12.2022
- Engaged in suggestive selling and other sales techniques.
- Provided attentive service and proactively assessed guest needs.
- Maintain professionalism and courteousness during peak operation hours.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Refilled drinks and condiments and restocked serving areas to minimize delays.
Employment Specialist
Social Vocational Services
11.2021 - 04.2022
- Recognized client employment barriers and devised strategies to resolve.
- Matched clients to open positions based on skills and work requirements.
- Conducted pre-screening interviews and prepared preliminary evaluations to refer best-qualified applicants to departments for selection.
- Conducted assessments, interviews and job trials with clients to develop person-centered plans for employment and support.
- Developed relationships with diverse businesses to develop competitive and permanent job opportunities for consumers.
Sales Co-Owner/Senior Sales Executive
Coast To Coast
02.2020 - 09.2021
- Aligned organizational objectives with company mission, increasing revenue, profit and business growth by collaboratively developing integrated strategies.
- Fostered new business through participation in trade shows and initiating communications with prospective clients via phone and email .
- Established clear and competitive goals, growth roadmaps and strategic business plans.
Financial Organizer/ Debt Relief Agent
Financial Preparation Services
04.2018 - 08.2019
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Maintained high volume of calls and met demands of busy and productive group.
- Monitored accounts for compliance with established payment plans and flagged non-compliances.
Education
High school Diploma -
Simi Valley High School
Simi Valley, CA06.2015
Skills
- Excellent Written and Verbal Communication
- Strong Communication and Interpersonal Skills
- Team Cooperation
- Business Development Understanding
- Prospecting Skills
- Negotiation
- Sales Report Generation
- Stress Management
- Knowledge of Industrial Standards
- Prospecting and Cold Calling
- Partnership Cultivation
- Business Service Management
Timeline
Honeyroot Wellness and Propaganda E Liquid
Nick Denuccio
08.2022 - Current
Employment Specialist
Social Vocational Services
11.2021 - 04.2022
Server Assistant
Mastro’s Ocean Club
08.2021 - 12.2022
Sales Co-Owner/Senior Sales Executive
Coast To Coast
02.2020 - 09.2021
Financial Organizer/ Debt Relief Agent
Financial Preparation Services
04.2018 - 08.2019
High school Diploma -
Simi Valley High School
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