James Curti
Oceanport,NJ
Summary
Experienced sales professional with a track record in managing and nurturing key client accounts, fostering long-term business relationships. Skilled in developing strategic plans to drive revenue growth and ensure high levels of client satisfaction. Demonstrated expertise in negotiation and communication to consistently exceed client expectations.
Overview
8
8
years of professional experience
Work History
Senior Account Manager
WorkWave
10.2024 - Current
- Developed long-lasting client relationships by providing exceptional customer service and support.
- Enhanced communication between departments for more effective problem-solving and collaboration.
- Coordinated efforts across teams to ensure seamless delivery of products and services to clients.
- Provided extensive support in sales, technical and business areas to key accounts.
- Was able to finish year with over 100% of total quota achievement.
Account Manager
WorkWave
04.2024 - 09.2024
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Actively participated in networking events within the industry, expanding professional connections and generating leads.
Account Executive
Oracle
09.2022 - 06.2023
- Own relationship for 75 Accounts that are a combination of active installs and greenfield accounts
- Closed $500k in new revenue exceeding my $400k goal
- Developed sales pipeline by cold-calling, canvassing and obtaining referrals
- Collaborated with key decision makers to identify opportunities and develop ideas to deliver sales results
- Organized partner events such as webinars, bourbon tastings and email campaigns
- Revived dormant accounts by re-establishing relationships with key decision-makers
Account Executive: Fusion Analytics
Oracle
10.2021 - 09.2022
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals
- Developed sales pipeline by cold-calling, canvassing and obtaining referrals
- Closed $200k of net new revenue - doubling my sales quota of $100k
- Planned and managed resources to consistently meet production, quality and cost goals
- Renewed existing accounts by cementing trusting relationships with customers
- Developed thorough understanding of products and service offerings to better upsell and cross-sell to clients
Account Manager
CDW
03.2020 - 10.2021
- Managed a list of 115 accounts in the New York/New Jersey territory
- Acted as main point of contact in matters relating to client concerns and needs
- Sourced new opportunities to introduce products and services to potential customers
- Networked with various partners to find and target key accounts
- Successfully exceeded 120% of my goal on a monthly basis after fully ramped up
- Kept accurate records pertaining to inventory and account notes, documenting any contract updates and renewals
- Motivated and worked with onboarding team members to successfully integrate new employees into the organization
Assistant Track Coach
Mater Dei
03.2017 - 06.2017
- Cultivated positive and productive relationships with parents of student athletes
- Adjusted coaching techniques to meet athlete needs and address strengths and weaknesses
- Helped coach multiple individuals to be State Champions as well as the team winning the State Championship
Education
Computer Science -
Temple University
Computer Science -
Brookdale Community College
Skills
- Time management
- Goals and performance
- Problem Solver
- Revenue generation
- Business development
- Sales expertise
- Schedule management
- Excellent negotiation skills
- Partnership development
Timeline
Senior Account Manager
WorkWave
10.2024 - Current
Account Manager
WorkWave
04.2024 - 09.2024
Account Executive
Oracle
09.2022 - 06.2023
Account Executive: Fusion Analytics
Oracle
10.2021 - 09.2022
Account Manager
CDW
03.2020 - 10.2021
Assistant Track Coach
Mater Dei
03.2017 - 06.2017
Computer Science -
Brookdale Community College
Computer Science -
Temple University
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