Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Manager
James Dang

James Dang

Garden Grove,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet task goals.

Overview

12
12
years of professional experience

Work History

Shipping Specialist

Glidewell
12.2020 - 12.2024
  • Optimized packaging materials usage, reducing waste while still maintaining the integrity of shipped products.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.
  • Managed inventory levels for accuracy and timely replenishment, minimizing stockouts and backorders.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Assisted in new employee onboarding by developing training programs tailored specifically towards enhancing shipping-related competencies.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Conducted research to address shipping errors and packaging mistakes.

Hotel supervisor

Vissai Saigon Hotel
02.2014 - 08.2019
  • Negotiated vendor contracts for supplies and services, obtaining favorable terms while maintaining quality standards.
  • Managed hotel reservations, coordinating with various departments to ensure seamless guest experiences from arrival to departure.
  • Collaborated closely with management, reporting on departmental performance and providing strategic recommendations for improvement.
  • Monitored and evaluated performance of personnel to confirm compliance with standards.

Tour Guide

Vidotour
12.2012 - 01.2014
  • Received numerous positive reviews from clients, reflecting strong communication skills and in-depth knowledge of tour subjects.
  • Built personal relationships with guests to promote positive experiences.
  • Effectively communicated with client in Vietnamese and English.
  • Streamlined booking process with digital tools, making it easier for customers to reserve and customize their tours.
  • Led tours in multiple languages, broadening audience reach and inclusivity of tour offerings.

Education

Associate of Tour Guiding & Travel Management -

Hanoi University
01.2015

Bachelor of English -

Ho Chi Minh Open University
Viet Nam
01.2018

Skills

  • Bilingual in English and Vietnamese
  • Warehouse management
  • Package handling
  • Delivery tracking
  • Transportation planning
  • Import and export regulations
  • Logistics management
  • Effective time organization
  • Teamwork and cooperation
  • Attention to detail
  • Proactive and independent
  • Shipping and receiving

LANGUAGES

English Proficient
Vietnamese Native

Timeline

Shipping Specialist

Glidewell
12.2020 - 12.2024

Hotel supervisor

Vissai Saigon Hotel
02.2014 - 08.2019

Tour Guide

Vidotour
12.2012 - 01.2014

Associate of Tour Guiding & Travel Management -

Hanoi University

Bachelor of English -

Ho Chi Minh Open University