Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet task goals.
Overview
12
12
years of professional experience
Work History
Shipping Specialist
Glidewell
12.2020 - 12.2024
Optimized packaging materials usage, reducing waste while still maintaining the integrity of shipped products.
Processed invoices and order forms for goods received and shipped for proof of transactions.
Managed inventory levels for accuracy and timely replenishment, minimizing stockouts and backorders.
Verified orders by comparing names and quantity of items packaged with shipping documents.
Assisted in new employee onboarding by developing training programs tailored specifically towards enhancing shipping-related competencies.
Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Conducted research to address shipping errors and packaging mistakes.
Hotel supervisor
Vissai Saigon Hotel
02.2014 - 08.2019
Negotiated vendor contracts for supplies and services, obtaining favorable terms while maintaining quality standards.
Managed hotel reservations, coordinating with various departments to ensure seamless guest experiences from arrival to departure.
Collaborated closely with management, reporting on departmental performance and providing strategic recommendations for improvement.
Monitored and evaluated performance of personnel to confirm compliance with standards.
Tour Guide
Vidotour
12.2012 - 01.2014
Received numerous positive reviews from clients, reflecting strong communication skills and in-depth knowledge of tour subjects.
Built personal relationships with guests to promote positive experiences.
Effectively communicated with client in Vietnamese and English.
Streamlined booking process with digital tools, making it easier for customers to reserve and customize their tours.
Led tours in multiple languages, broadening audience reach and inclusivity of tour offerings.