James Danieleski
Hendersonville,TN
Summary
Professional Account Manager with extensive experience at TWI Landscapes, excelling in client relations and project management. Proven ability to enhance customer satisfaction and streamline operations, while effectively managing a diverse team. Skilled in irrigation and chemical treatments, fostering collaboration to achieve strategic goals and drive business growth. I have the ability and will always be ready to run any department in your company whether im filling in, helping or running that department until the company finds someone fitting that has the proper requirements to fill that particular position. Always determined and willing to adapting to fit the needs of the client and company accordingly in there time of need. Pro-active allows me to speak up on any concerns that could become an issue and giving results and knowledge to act on them before they are an issue. Clients have always appreciated this about myself and the way i operate as a manager/ Team member.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Account Manager
TWI Landscapes
Charlotte, NC
05.2023 - 12.2025
- This position allowed me the trust and freedom to truly grow and become the best manager i could be for the company, my teams and myself!
- Managed client relationships to ensure satisfaction and being pro-active reduced any retention.
- Developed custom landscape designs, proposals based on client preferences/ sales and enhancements.
- Upon completion I created all invoicing, pricing and finalizing all items for existing clients.
- Coordinated project timelines and resources for efficient service delivery, scheduling and building teams accordingly.
- Conducted regular site visits to assess project progress and quality standards. This allowed me to be hands on with the teams to train, teach growth and knowledge in the field.
- Inventory for shop supplies, maint. equipment, supplies, chemical and pro-active on upcoming seasonal tasks to ensure all supplies and teams had everything needed to be efficient for the company, clients and themselves.
- Managed approx 50 employees, ( Labor, Forman's, Supervisors, Managers, Irrigation & Spray Techs for our Matthews, NC Location.}
- Personally completed all irrigation, lighting inspections, repairs & winterizing systems.
General Manager
CBI Landscapes
Charlotte, NC
03.2013 - 02.2023
- Led operational strategy to enhance service delivery and customer satisfaction across landscaping projects.
- Managed budgeting and financial planning, ensuring resource allocation aligns with strategic goals.
- Developed and implemented training programs for staff, improving team performance and retention rates.
- Streamlined project management processes, resulting in increased efficiency and reduced turnaround times.
- Created company meetings for safety concerns in the field, what is expected from our teams and in there trucks at all times, including management meetings to work as one unit and be efficient and successful on upcoming tasks throughout season. ( Examples but not limited to) - Preparing scheduling, teams and material orders during flower enhancements, pruning or aeration and seeding time. This allowed us to move as one and have the best success for the companies time and manage financials accordingly.
Education
High School Diploma - Business
SPC Junior College
Tarpon Springs, FL01-2006
High School Diploma -
Countryside Highschool
Clearwater, FL06-2003
Skills
- Licenses- ( Spray Applicator's- Turf & Ornamental's, Aquatics, Right of Way & Plant ID )
- Drivers License (Clean driving record)
- Contain Knowledge in Irrigation, Chemical, Turf Disease & proper treatments for specific situations Insect identification and treatment
- Apply soil samples for PH Levels (Nitrogen, Iron etc before applying granular or liquid)
- Account management
- Customer service for high end clients ( Rick Hendrick, Levine family and Taylor Morrison) Very important clients i managed for 8 years plus-
- Teamwork and collaboration
- Client relations for all existing and potential new clients Property walks and board meetings is where I thrive most with clients for new contracts sales or building relationships for longevity of the company and my existing current position-
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved multiple promotions through effectively helping with all areas and being a team player. Always willing to learn more and accepting knowledge and growth
- MS Excel - Prepared and formatted financial project reports, budget spreadsheets and expense reports for monthly review.
- Training - Designed and executed one-month training program for company sales team, increasing employee productivity and product knowledge.
Certification
- Licensed Turf & ornamental's, Aquatics & Right of way - 7 years
- Plant ID Completed
- Drivers License - Clean Record
- Trucks, trailers and all equipment/ machines I am able to operate efficiently
Languages
English
Full Professional
Spanish
Limited Working
Interests
- Outdoor Recreation
- Church
- Family / Friends & Community
Timeline
Account Manager
TWI Landscapes
05.2023 - 12.2025
General Manager
CBI Landscapes
03.2013 - 02.2023
High School Diploma - Business
SPC Junior College
High School Diploma -
Countryside Highschool
Forman & Manager of the Year 2010 & 2015
Fieldstone Landscaping in Clearwater, Fl allowed me to grow and learn in the field which allowed opportunity to become the forman of a team. My determination, character and the teams success showed and presented what we accomplished in and a timely manor. I was awarded Forman of the year in 2010 due to the initiative i took and open minded to learn for that particular company and set me up for success as I grew through each step/ promotion and process!
2015- Supervisor with most growth, attendance and sales for that season was awarded to me which open the door to become the manager and person I am today. I have and will always appreciate all opportunities that are earned or given to me because it allows me to thrive and have the chance for knowledge and success in this field I truly love and enjoy so much.