Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

James Davis

Moscow,ID

Summary

Dynamic hospitality professional with extensive experience in the restaurant industry, excelling in customer service and team training. Proven ability to enhance operational efficiency through effective dining room management and strong communication skills. Safe Serve certified, with a track record of fostering customer loyalty and maximizing sales through engaging interactions.


Overview

13
13
years of professional experience
1
1
Certification

Work History

Front of House Key/Bartender

Applebee's Neighborhood Grill & Bar
11.2021 - Current
  • I was in charge of running the shift properly while being a key and closing down the restaurant correctly. This included doing all the end of day reports and counting petty cash and set up the cash deposit for the following day.
  • Became a leader to help the front of house reach the expectations of our guests by providing excellent service and drinks in a timely manner.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift.
  • Kept bar presentable and well-stocked to meet customer needs.


Landscaping Contractor's Apprentice

Carl's Landscaping
05.2019 - 07.2021
  • Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Collected and removed debris at job sites.
  • Mowed lawns using self-propelled and riding mowers.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Installed stonework according to landscape design plan and client specifications.

Lead Bartender

Ugly Grouper
05.2016 - 06.2019
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Bartender/Front of House Manager

Harry's Bar & Grill
01.2012 - 04.2016
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Tracked bar stock levels and promptly replenished low materials to prevent shortages.
  • Created attractive bar displays by strategically arranging bottles and glasses.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.

Education

State College of Florida
Bradenton, FL

Bayshore High School
Bradenton, FL
05-2008

Skills

  • Safe serve certified
  • Basic accounting
  • Outstanding customer service
  • Highly reliable
  • Dining room management
  • Clear and effective communication
  • Team training and development
  • Hospitality and accommodation

Accomplishments

    3 consecutive years as a member of the Perfect Margarita club.

    3rd ranked bartender in our market at Applebees.

Certification

Safe Serve certified.

Timeline

Front of House Key/Bartender

Applebee's Neighborhood Grill & Bar
11.2021 - Current

Landscaping Contractor's Apprentice

Carl's Landscaping
05.2019 - 07.2021

Lead Bartender

Ugly Grouper
05.2016 - 06.2019

Bartender/Front of House Manager

Harry's Bar & Grill
01.2012 - 04.2016

State College of Florida

Bayshore High School

Similar Profiles

CREATE PROFILE
James Davis