Summary
Overview
Work History
Education
Skills
Timeline
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James Dilks

Lafayette ,Indiana

Summary

Dynamic professional with a proven track record at Subaru of Indiana Automotive Inc., enhancing customer satisfaction through strategic problem-solving and relationship building. Skilled in inventory management and time management, I excel in fast-paced environments, consistently achieving operational efficiency and fostering strong team collaboration.

Overview

17
17
years of professional experience

Work History

Associate

Subaru of Indiana Automotive Inc.
11.2016 - 12.2024
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.

Laborer

Wabash National
05.2015 - 11.2016
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Performed general housekeeping and cleaning tasks.
  • Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.

Heat Pourer.

Harrison Steel Castings Co.
02.2008 - 05.2015
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.

Education

High School Diploma - General Studies

Jefferson High
Lafayette, IN
06.1992

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Computer skills
  • Workplace safety
  • Relationship building
  • Courteous and professional
  • Flexible schedule
  • Work Planning and Prioritization
  • Product knowledge
  • Inventory management

Timeline

Associate

Subaru of Indiana Automotive Inc.
11.2016 - 12.2024

Laborer

Wabash National
05.2015 - 11.2016

Heat Pourer.

Harrison Steel Castings Co.
02.2008 - 05.2015

High School Diploma - General Studies

Jefferson High

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