James Donovan
Raynham,MA
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
12
12
years of professional experience
Work History
Bartender
Xfinitycenter
Mansfield, MA
06.2021 - Current
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Set up glassware, liquor and other necessary supplies for special events.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
Auto Glass Technician
Glass Plus
Raynham, MA
05.2016 - Current
- Applied primer, installed glass and monitored curing.
- Prepared surfaces by sweeping away debris, scrubbing glass and applying chemicals.
- Provided same level of care and attention to all customers, no matter vehicle value.
- Removed particles such as dirt and loose glass from damaged areas.
- Accepted and processed payments for services.
- Replaced windshields and windows in vans, trucks and cars.
- Kept work areas organized, clean and free of hazards.
- Processed returns of glass and moldings.
- Discussed tint and accessories options.
- Followed company policies and protocols, and maintained safe and clean driving record to complete delivery services.
- Inspected glass and vehicles for defects and monitored quality for all completed installations and repairs.
- Provided quality auto glass installation services, windshield replacement and crack repair.
- Avoided delays or vehicle damage by removing moldings, clips, windshield wipers, screws, bolts and moldings from windshield area.
- Replaced and adjusted motorized and manual window-raising mechanisms to address damage or worn out parts.
- Cooled or warmed glass to match temperatures and prevent damage caused by extreme differences.
Bartender
American Legion Post
Dedham, MA
02.2016 - 09.2018
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Set up bar for operation, obtained cash bank and stocked service bar.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Conducted regular inventories of bar and drink supplies to keep stock on hand and avoid expensive rush orders.
Plumbing Apprentice
Edmond Brothers Plumbing
Raynham, MA
05.2014 - 05.2016
- Performed basic and semi-skilled work under supervision and instruction from lead plumber.
- Removed old sinks, toilets and pipes in preparation for installation of new fixtures.
- Organized and moved materials from truck to job site to support project requirements.
- Listened to instructions from [Job Title], gaining valuable onsite job training.
- Followed safety practices with tools and general behaviors to prevent accidents and safeguard equipment.
- Tested for leaks in new and repaired systems to verify functional and safe working condition.
- Unclogged sinks and toilets for customers using tools and drain cleaners.
- Responded to emergency situations to resolve immediate safety concerns.
- Safely handled tools and equipment in large-scale projects.
- Set up appliances like water heaters, filters and dishwashers with correct settings to maximize performance.
- Measured, threaded and cut materials to correct angles.
- Located and repaired or replaced worn and broken components to enhance system functionality and durability.
- Filled pipe systems with water and air to determine location of leaks.
- Fabricated piping pieces and components in line with design specifications for each system.
- Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
- Employed skills in cementing and welding to finalize high-quality piping systems.
- Appropriately fitted pipes by identifying dimensions, sizes and shapes needed to replace faulty pipes.
- Cut and drilled holes in walls to permit passage of pipes.
- Used clamps and brackets to attach pipes to walls, structures and fixtures.
- Planned pipe system layout, installation and repair according to specifications.
Education
High School Diploma -
Bristol Plymouth RegionalTechnology High School
Taunton, MA05.2013
Skills
- Anticipating Guest Needs
- Classic Cocktails
- Age Identification and Compliance
- Cocktail Service
- Responsible Alcohol Service
- Cash Handling and Management
- Outstanding Customer Service
- Supply and Inventory Maintenance
- Teamwork and Professionalism
- Responsible Serving
Timeline
Bartender
Xfinitycenter
06.2021 - Current
Auto Glass Technician
Glass Plus
05.2016 - Current
Bartender
American Legion Post
02.2016 - 09.2018
Plumbing Apprentice
Edmond Brothers Plumbing
05.2014 - 05.2016
High School Diploma -
Bristol Plymouth RegionalTechnology High School
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