Summary
Overview
Work History
Education
Skills
Timeline
Generic

James Dreher

Hayward,WI

Summary

Dynamic account executive recognized for achieving exceptional customer satisfaction through strategic collaboration and meticulous order management, ensuring seamless delivery. Possesses a robust background as a visual content creator and operations director, with three decades of proven success in translating artistic vision into profitable business outcomes. Expertise in combining attentive client service with a strong work ethic, along with creative, technical, and sales acumen, to effectively manage diverse accounts ranging from independent documentaries to large-scale corporate projects. Committed to driving customer success and fostering long-term business relationships through innovative solutions and exceptional service.

Overview

37
37
years of professional experience

Work History

Account Executive

Hidden Bay Graphics
09.2022 - Current
  • Managed 200+ customer accounts - concept to delivery.
  • Work with team to determine best practices.
  • Provide highest level of customer service with attention to detail and customer satisfaction.
  • Coordinating multiple customer experiences each day.

Artistic/Technical Director and Operations Manager

J.D. Productions
06.1988 - 08.2022
  • Build trusted relationships with individual clients and corporate accounts at all organizational levels. Understand client needs and conceive and execute projects to 100% satisfaction in highly competitive markets. Balance creative expertise with business acumen in overseeing the operations of a successful production company.
  • Corporate clients include Harley-Davidson, Polaris Industries, 3M, Best Buy, Target, Marshalls, Mosaic, Pillsbury, General Mills, United Health Group, United Health Care, Optum, Mayo Clinic, Verizon, Honeywell, American Express, RBC, Citibank, General Electric, and more.
  • Major media clients include CBS, NBC, ABC, Fox, CNN, Discovery, National Geographic, MTV, HGTV, Lifetime, and more.
  • Professional sports programming includes projects for NFL, NHL, MLB, and NBA.
  • Assessed business requirements to create focused solutions.

Education

Associate of Applied Science - Communocations

Century College
St. Paul, MN
06.1982

Skills

  • Customer service
  • Client account management
  • Process Improvement
  • Project Management
  • Issue Resolution
  • Market expansion strategies

Timeline

Account Executive

Hidden Bay Graphics
09.2022 - Current

Artistic/Technical Director and Operations Manager

J.D. Productions
06.1988 - 08.2022

Associate of Applied Science - Communocations

Century College