James Duffy
Superior,WI
Summary
Dynamic individual with hands-on experience in different fields with talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
3
3
years of professional experience
Work History
Store Manager/Server/Bartender/Line Cook
PJs Cabin Store
06.2021 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
Direct Support Professional
DRCC
02.2024 - 06.2024
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Assisted disabled clients to support independence and well-being.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
Electronic Handler
Digi-Key Electronics
01.2023 - 03.2023
- Consistently met or exceeded daily production quotas through diligent work ethic and effective time management skills.
- Maintained accurate documentation of completed assemblies, facilitating efficient tracking and order fulfillment.
- Ensured workplace safety, implementing and following strict safety protocols during all assembly processes.
- Labeled components and monitored accuracy to keep accurate records.
- Coordinated production system to make sure electronics were ordered and distributed to various stations within the facility.
Education
High School Diploma -
Superior High School
Superior, WI06-2021
Skills
- Store operations
- Staff training and mentoring
- Team leadership and coaching
- Communications
- Operations
- Multitasking
- Adaptability
- Critical thinking
- Conflict resolution
- Computer skills
Timeline
Direct Support Professional
DRCC
02.2024 - 06.2024
Electronic Handler
Digi-Key Electronics
01.2023 - 03.2023
Store Manager/Server/Bartender/Line Cook
PJs Cabin Store
06.2021 - Current
High School Diploma -
Superior High School
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