James Edwards
New Baltimore,United States
Summary
Collaborative Used Car Sales Manager with strong business acumen and 16 years of progressive and relevant sales management experience. Dedicated to consistently meeting vehicle sales quotas through expert management and leadership of sales team. Skillful in maintaining used car inventory, forecasting sales and motivating team to reach sales targets.
Overview
17
17
years of professional experience
Work History
Used Car Sales Manager
Porsche Detroit North
09.2023 - Current
- Increased used car sales by developing and implementing effective marketing strategies.
- Managed inventory effectively for optimal turnover rate and profitability.
- Built strong customer relationships through exceptional service and follow-up communication.
- Negotiated competitive deals with customers, ensuring maximum profit margins while maintaining customer satisfaction.
- Collaborated with finance department to secure customer financing options and close sales efficiently.
- Mentored new sales staff, providing comprehensive training on company processes and best practices for successful selling.
- Created a positive work environment that fostered teamwork, productivity, and employee retention.
Assistant Used Car Manager
Les Stanford Buick GMC
05.2023 - 09.2023
- Managed used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options.
- Coached sales team to drive traffic through phone and online appointments and referrals to meet or exceed sales targets.
- Conducted daily and weekly sales meetings to develop viable sales forecasts and associated sales strategies.
- Forecasted goals and objectives for sales, gross and key expenses on monthly and annual basis.
Used Car Sales Manager
Golling Kia
04.2021 - 05.2023
- Managed used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options..
- Recruited, interviewed and hired employees and monitored performance of salespeople to establish sales quotas and manage sales goals.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Built relationships with customers and community to establish long-term business growth.
Used Car Manager
Suburban Collection
04.2007 - 04.2021
- Supervised and trained staff of 6, driving sales volume up over the years.
- Managed sourcing, purchasing and showroom delivery of pre-owned inventory.
- Marketed successfully through social media at no additional cost to dealership.
- Negotiated and finalized used car pricing and contract terms.
- Conducted vehicle appraisals and locating desired vehicles for purchase.
- Developed successful sales strategies to maximize customer satisfaction and profit.
Education
High School Diploma -
Roseville High School
Roseville, MI06.2000
Skills
- Customer Service Process Improvement
- Registration Paperwork
- Vehicle Auctions
- Customer Loyalty
- Inventory Control Processes
- Persuasive Negotiations
- Sales Coaching
- Revenue Growth
Timeline
Used Car Sales Manager
Porsche Detroit North
09.2023 - Current
Assistant Used Car Manager
Les Stanford Buick GMC
05.2023 - 09.2023
Used Car Sales Manager
Golling Kia
04.2021 - 05.2023
Used Car Manager
Suburban Collection
04.2007 - 04.2021
High School Diploma -
Roseville High School
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