James Eneix
Austin,TX
Summary
People-oriented Shift Leader successful at executing new initiatives. Committed to creating workplace culture consistent with organization's mission and values. Continuously evaluates operations for safety concerns and implements strategies to reach targets.
Overview
7
7
years of professional experience
Work History
Shift Lead
Taco Bell
Austin, TX
04.2023 - Current
- I managed inventory, a team of four, and customer satisfaction.
- I built relationships with customers and employees.
- I monitored Google reviews and would ask customers we delighted to leave a review.
- I ensured closing procedures we're followed at the end of the night
- I created a night shift culture of positivity
Dishwasher
Casa Costa Bake Shop
LEANDER, TX
08.2021 - 12.2022
- Scrubbed pots, pans and trays by hand for a kitchen of 10 people.
- Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats.
- Kept dishware, glasses and utensils ready for all customer needs by quickly scraping, washing and restacking items.
SEO Consultant
Fannit Marketing Services
Everett, WA
12.2016 - 04.2021
- Developed SEO strategy, defined goals and prioritized tests and projects.
- Served as technical expert for site audits, performance analysis and troubleshooting.
- Monitored client accounts for questions and feedback to provide exceptional experience for customers.
- Tracked website analytics and reported findings to clients.
Education
High School Diploma -
Grace Academy
Marysville, WA06.2015
Skills
- Team building
- Inventory Management
- Customer Service
- Cleaning procedures
- Kitchen station support
- Digital Marketing
- Project Management
Accomplishments
- Lead the night shift at taco bell by coaching and supporting my crew
- Managed and collaborated with my MC and shift leads to keep inventory cost efficient.
- Delighted the customers through listening, understanding, and delighting.
- Managed a portfolio of 22 clients' marketing campaigns
- Hired bolt-ons for our processes we didn't have expertise in and integrated them into our teams
- Lead a team of three people to execute on SEO strategies through Zoom conference calls and Slack.
- Handled a kitchen and bakery of dishes spending 8 hours a day soaking, scrubbing, sanitizing, and drying dishes
Timeline
Shift Lead
Taco Bell
04.2023 - Current
Dishwasher
Casa Costa Bake Shop
08.2021 - 12.2022
SEO Consultant
Fannit Marketing Services
12.2016 - 04.2021
High School Diploma -
Grace Academy