Jazmine Silas

40 Hours/Week

$53,000/Year

• Exercise responsibilities in advising management officials of higher authority
• Assure reasonable equity among subordinate teams of performance standards and evaluation methods
• Direct a program or major program segment with significant resources
• Make decisions on work problems presented by subordinate supervisors, team leaders, or similar personnel
• Provide technical and programmatic guidance and direction to personnel and contractors in accomplishing work
• Plan and initiate action to obtain effective use of resources, and to ensure completion of programs and projects as scheduled, scoped, and funded
• Lead development of short and long term goals, objectives, and strategic plans, which define the long-term emphasis and focus of the program
• Evaluate employee performance and overall program effectiveness in terms of mission accomplishment, schedules and budget, quality, quantity and environment, safety, and health standards, procedural, policy, and regulatory compliance, and technical competence.

40 Hours/Week

$41,600/Year

• Working in collaborative, diverse and feedback-driven multi-disciplinary teams
• Providing excellent customer service by assisting, responding to and resolving customer inquiries
• Persisting through change, demonstrating a forward thinking perspective when under pressure, and frequently stepping up to take action on challenges
• Entering patient data into system, ensuring accuracy and integrity of medical records
• Compiling reports and updated records in alignment with HIPAA guidelines and standards
• Processing medical forms and release of information requests.

• Received and processed payments with various payment methods
• Implemented strategies to attract new members
• Scanned and processed checks using a remote in office check scanner system
• Revised and sent out contracts to new members
• Answered phone calls and direct calls to appropriate parties or took messages
• Performed general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work
• Opened, sorted, and distributed incoming correspondence, including faxes and email
• Gave tours to potential clients/members
• Seeked out and followed up with new members seeking customer success.

• Knowledgeably recommended menu items while upselling dishes and drinks
• Managed orders and financial transactions using digital Point of Sale system
• Taking multiple orders in a fast paced environment while ensuring great customer service and properly resolving any customer concerns
• Prioritized multiple tasks while maintaining professionalism under pressure
• Learned how to assist every type of customer properly.