Summary
Work History
Overview
Education
Skills
Timeline
Generic

James Esther

Chicago,IL

Summary

Experienced with project management, client relations, and problem-solving. Utilizes strategic planning and resource allocation to ensure successful project delivery. Track record of adaptability and effective communication in diverse and dynamic settings.

Work History

Independent Contractor

Uber
11.2023 - Current

Independent Contractor

Amazon
11.2019 - Current

Delivery driver

Barista

Kisbi Coffee
10.2021 - 12.2021
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Controlled line and crowd with quick, efficient service.
  • Maintained regular and consistent attendance and punctuality.

Independent Contractor

DoorDash
05.2019 - 11.2019
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
  • Increased client satisfaction by delivering high-quality projects on time and within budget constraints.
  • Developed and maintained strong working relationships with clients, leading to repeat business and referrals.

Head Custodian

Vireva Nursey
04.2017 - 03.2019
  • Increased overall satisfaction among users of the facility by consistently maintaining high standards of cleanliness in all spaces.
  • Contributed to a positive school culture through professional interactions with students, staff, and visitors.
  • Checked in and stocked inventory throughout facility.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
  • Kept building spaces premises clean inside and outside.

Sales Associate

DTLR
10.2011 - 01.2017
  • Organized racks and shelves to enhance store visual appeal and promote merchandise.
  • Maintained calm demeanor while managing issues in high-stress situations.
  • Prepared merchandise for sales floor through accurate pricing and tagging.
  • Assisted customers in locating products and checking inventory at other locations.
  • Created positive first impressions to welcome existing and potential customers.
  • Rotated stock and restocked shelves to ensure product availability.
  • Engaged customers to build rapport and foster lasting relationships.

Overview

14
14
years of professional experience

Education

GED -

City Colleges of Chicago
Chicago, IL
2019

Skills

  • Customer support
  • Problem-solving
  • Critical thinking
  • Task prioritization
  • Teamwork and collaboration
  • Multitasking Abilities
  • Excellent communication
  • Adaptability and flexibility
  • Self motivation

Timeline

Independent Contractor

Uber
11.2023 - Current

Barista

Kisbi Coffee
10.2021 - 12.2021

Independent Contractor

Amazon
11.2019 - Current

Independent Contractor

DoorDash
05.2019 - 11.2019

Head Custodian

Vireva Nursey
04.2017 - 03.2019

Sales Associate

DTLR
10.2011 - 01.2017

GED -

City Colleges of Chicago
James Esther