James Fay
Cedar Rapids,IA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
1
1
year of professional experience
Work History
Residential Assistance, Transportation
Willis Dady Shelter Services
Cedar Rapids, IA
07.2019 - 11.2020
- Identified needs of customers promptly and efficiently.
- Managed household errands and other essential duties.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Operated equipment and machinery while adhering to safety guidelines.
Utilities
Kraft Heinz inc
Cedar Rapids, IA
06.2019 - 02.2020
- Applied appropriate sanitizing agents to all surfaces as per SOPs.
- Participated in regular audits of sanitation practices throughout the facility.
- Replaced worn out parts on machinery after thorough cleaning processes have been completed.
- Monitored water quality levels in order to maintain a healthy working environment.
- Operated cooker and related equipment to cook food products according to recipes.
- Assisted in loading and unloading raw material into cooker machine hoppers safely.
- Performed maintenance tasks on machines such as lubricating parts and replacing worn components.
- Responsible for stocking shelves with prepared foods products.
- Provided excellent customer service by addressing customers' inquiries promptly and professionally.
Education
Some College (No Degree) - Accounting and Business Management
Kaplan University
Omaha, NESkills
- Crisis Management
- Residence policy enforcement
- Staff Meeting Coordination
- Message Delivery
- Policy Enforcement
- Staff Training
- Staff Communication
- Call Answering and Routing
- Adaptability and Flexibility
- Problem-solving aptitude
- Daily Living Skills Instruction
- Excellent Communication
- Multitasking
- Decision-Making
- Problem-solving abilities
- Public Speaking
Timeline
Residential Assistance, Transportation
Willis Dady Shelter Services
07.2019 - 11.2020
Utilities
Kraft Heinz inc
06.2019 - 02.2020
Some College (No Degree) - Accounting and Business Management
Kaplan University
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