James Fisher
Philadelphia,PA
Summary
Results-driven professional in sales and renewals, known for high productivity and efficient task completion. Skilled in strategic planning, customer relationship management, and team leadership. Excel in communication, negotiation, and problem-solving to achieve sales targets and business growth.
Overview
9
9
years of professional experience
Work History
Renewals Manager
Magnet Forensics
Philadelphia, PA
07.2023 - Current
- Transitioned from Grayshift renewals team to EMEA corporate renewals team post-merger, supporting four sales representatives
- Served as the first dedicated Renewals Manager for the EMEA territory, addressing account disorganization, increasing on-time renewal rate, and renewing/expanding over 400 customer contracts totaling $6m in revenue
International Business Development Manager
Grayshift
Philadelphia, Pennsylvania
01.2023 - 07.2023
- Identified and targeted potential clients in untapped markets, driving business development efforts
- Analyzed potential partners and clients to ensure compliance with Magnet's Human Rights Due Diligence process.
Territory Account Manager
Grayshift
Philadelphia, Pennsylvania
08.2020 - 01.2023
- Played a pivotal role as an early hire at Grayshift, transitioning from Federal sales to become the first international salesperson
- Drove significant revenue growth through the development of partner relationships and direct sales, expanding Grayshift's global footprint and achieving 184% quota attainment during 2 years in role
- Onboarded and trained new international sales hires, delivering Salesforce training and providing product expertise to ensure team success
Federal User Success Manager (Inside Sales)
Elastic
Arlington, VA
01.2019 - 08.2020
- Fulfilled a unique role supporting the federal sales team from an account development perspective focused on systems integrators, and working with the federal partner team in business development efforts
- Delivered 117% attainment of quota to date, pipelining over $1.4 million in revenue
- Mentored new inside sales reps as they onboarded and ramped up into production, including development of new training material and processes
Business Development Representative
ZeroFOX
Baltimore, MD
10.2017 - 01.2019
- Worked as sole representative supporting the federal sales team, in addition to two commercial sales executives
- Sourced over $400,000 worth of revenue
- Trained, supervised, and evaluated new members of sales team
Government Account Representative
Fedresults
Reston, VA
01.2016 - 10.2017
- Surpassed assigned monthly goal of 8 net new sales opportunities for 15 consecutive months
- Generated approximately 70% of team's total opportunities over 15 months
- Conducted onsite trainings for reseller sales teams - Composed training materials and provided further support in initiating and advancing sales cycle
- Organized meetings with Chief Information Security Officers of multiple federal agencies exceeding 40,000 employees
Education
Bachelor of Science - Communication
Old Dominion University
Norfolk, VA12.2015
Skills
- Partner relationship management
- Effective communication in team leadership, client relations, and writing
- Experienced in use of customer relationship management software (Salesforce)
- Onboarding and training of new team members
- Addressing customer needs and resolving issues
Timeline
Renewals Manager
Magnet Forensics
07.2023 - Current
International Business Development Manager
Grayshift
01.2023 - 07.2023
Territory Account Manager
Grayshift
08.2020 - 01.2023
Federal User Success Manager (Inside Sales)
Elastic
01.2019 - 08.2020
Business Development Representative
ZeroFOX
10.2017 - 01.2019
Government Account Representative
Fedresults
01.2016 - 10.2017
Bachelor of Science - Communication
Old Dominion University
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