JAMES FLANAGAN
Phoenix,AZ
Summary
Recent CU Boulder graduate with dual degrees in Cell Biology and Psychology, actively seeking opportunities to embark on a career within a clinical setting, with a long-term goal of advancing to a Physician’s Assistant position. Demonstrated exceptional performance in previous customer service roles, leveraging an empathetic and relatable personality. Known for a consistent work ethic, an eagerness to learn, and a focus on goal achievement.
Overview
1
1
year of professional experience
1
1
Certificate
2
2
years of post-secondary education
Work History
SALES ASSOCIATE
DICKS SPORTING GOODS
06.2022 - 08.2022
- Demonstrated exceptional customer service in fast-paced, service-oriented retail setting
- Organized and rotated stock using clearance markdowns and special sales promotions
- Built attractive displays and merchandised products
- Adapted to changing priorities and unexpected situations with calm demeanor
- Managed multiple tasks simultaneously while meeting deadlines
VOLUNTEER RESEARCH ASSISTANT
JONES LAB: CU BOULDER DEPARTMENT OF PSYCHOLOGY
02.2022 - 06.2022
- Successfully implemented experiments and research according to protocols laid out by primary researchers
- Assisted lab technicians to perform experiments relating to specific studies
- Maintained laboratory and field equipment in good working condition
- Monitored testing procedures to detect and report questionable results
SALES ASSOCIATE
BOCO LIFE LLC
05.2021 - 02.2022
- Greeted customers with a welcoming disposition, helping them navigate the store
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Completed sales and returns in a timely and friendly manner
- Displayed excellent teamwork skills with coworkers, managers, and store owners
- Demonstrated ability to reliably open and close the store including restocking, organizing merchandise, and keeping sales floor clean and orderly
- Resolved concerns using strong communication and conflict management skills combined with expert sales abilities
Education
Bachelor of Arts - PSYCHOLOGY
University of Colorado At Boulder
Boulder, CO05.2024
Minor - Molecular, Cellular, And Developmental Biology
University of Colorado At Boulder
Boulder, CO05.2024
Public Health Certificate Program -
University of Colorado
Boulder, CO 2022 - 2024
Skills
- Customer service
- Data and statically analysis
- Specimen Processing
- MRSA PCR testing
- Electrophoresis
- Sterilization procedures
- Teamwork and Collaboration
- Database Searches
- Laboratory safety protocols
- Medical terminology knowledge
Certification
CITI certification: Certificate in Public Health and Epidemiology
Timeline
Public Health Certificate Program -
University of Colorado
2022 - 2024
SALES ASSOCIATE
DICKS SPORTING GOODS
06.2022 - 08.2022
VOLUNTEER RESEARCH ASSISTANT
JONES LAB: CU BOULDER DEPARTMENT OF PSYCHOLOGY
02.2022 - 06.2022
SALES ASSOCIATE
BOCO LIFE LLC
05.2021 - 02.2022
Bachelor of Arts - PSYCHOLOGY
University of Colorado At Boulder
Minor - Molecular, Cellular, And Developmental Biology
University of Colorado At Boulder