Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

James Fortin

Topsham

Summary

Experienced Inside Sales Representative delivering exceptional customer service, driving sales initiatives, and fostering long-term client relationships. Committed to training and mentoring new hires to enhance team performance and achieve organizational goals.

Overview

42
42
years of professional experience

Work History

Inside Sales Representative

American Steel And Aluminum LLC
South Portland, ME
09.1990 - 05.2026
  • Utilized CRM software to track customer interactions and manage sales pipeline efficiently.
  • Collaborated with team members to develop strategic sales approaches for diverse client needs.
  • Prepared accurate sales quotes and proposals tailored to individual client requirements.
  • Assisted in training new hires on sales processes and best practices for optimal performance.
  • Responded promptly to customer inquiries, resolving issues and ensuring satisfaction.
  • Worked closely with the G.M. building the BIW relationship, winning eight long term contracts securing future success.

Pick Up Buyer

American Steel And Aluminum LLC
South Portland, ME
09.1989 - 09.1990
  • Responsible for researching and procuring specialty items for resale to customers
  • Maintained receiving documents and invoices for submittal to A.P. department

Assistant to Purchasing Manager

American Steel And Aluminum LLC
South Portland, ME
09.1984 - 09.1989
  • Developed and maintained filing systems to ensure accurate documentation and easy access to information.
  • Responsible for maintaining files for material test reports for all inventory

Education

Bachelor of Arts - Sociology

University of Maine
Orono, ME

Associate of Arts - Liberal Arts

University of Maine
Orono, ME

Skills

  • Customer service
  • Attention to detail
  • Exceptional customer service
  • Cheerful and energetic

Interests

Member of Barbershop Harmony Society

Member of Worldwide Barbershop Quartet Association

Timeline

Inside Sales Representative

American Steel And Aluminum LLC
09.1990 - 05.2026

Pick Up Buyer

American Steel And Aluminum LLC
09.1989 - 09.1990

Assistant to Purchasing Manager

American Steel And Aluminum LLC
09.1984 - 09.1989

Bachelor of Arts - Sociology

University of Maine

Associate of Arts - Liberal Arts

University of Maine