Summary
Overview
Work History
Education
Skills
Timeline
Generic

James Fox

Waymart,PA

Summary

Goal-oriented I&R Supervisor with proven expertise in staff management and training. Spearheaded provisioning projects, ensuring optimal performance and customer satisfaction.

Overview

23
23
years of professional experience

Work History

I&R Supervisor - Central Office Technician

LHTC Broadband
South Canaan, PA
01.2017 - Current
  • Oversaw provisioning and deployment of dedicated data and voice circuits for enterprise clients, ensuring optimal performance and minimal downtime.
  • Coordinated installation, testing, and activation of special circuits (MPLS, T1, Ethernet, fiber) across multiple business locations.
  • Supervised and coordinated a team of technicians, optimizing daily workflows and maintaining high performance and efficiency.
  • Executed high-volume fiber optic splicing, including fusion splicing and cable preparation, ensuring low signal loss and reliable connectivity
  • Installed and replaced utility poles while repairing fiber optic and copper communication lines, ensuring system reliability and safety compliance.
  • Coordinated multi-company projects to relocate utility lines and poles, preventing delays and ensuring efficient completion of infrastructure work.
  • Managed supply inventory and coordinated maintenance of company vehicles to support efficient daily operations.

I&R Technician

Blue Ridge Cable
Hawley, PA
05.2013 - 01.2017
  • Diagnosed and repaired customer equipment and plant issues affecting service, ensuring reliable network performance.
  • Responded to after-hours service calls as part of an on-call rotation, ensuring timely resolution of outages.

Cable Technician

Adams Cable Service
Carbondale, PA
06.2003 - 05.2013
  • Identified and repaired customer equipment and plant issues affecting service, improving system reliability and customer satisfaction.
  • Provided on-call support for emergency service issues, restoring service quickly and maintaining customer satisfaction.

Education

High School Diploma -

Western Wayne School District
Lake Ariel, PA
06-1987

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service

Timeline

I&R Supervisor - Central Office Technician

LHTC Broadband
01.2017 - Current

I&R Technician

Blue Ridge Cable
05.2013 - 01.2017

Cable Technician

Adams Cable Service
06.2003 - 05.2013

High School Diploma -

Western Wayne School District

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