Summary
Overview
Work History
Education
Skills
Timeline
Generic

James Glover

Springfield,MO

Summary

Highly motivated Type Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile. Consistently recognized for sales performance and excellence in customer service.

Overview

12
12
years of professional experience

Work History

Sales Manager

Sunglass Hut
03.2023 - Current
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.

Inbound Sales Representative

TTEC
09.2017 - 03.2023
  • Developed and maintained working knowledge of products and services to deliver timely, accurate information.
  • Documented details of calls and customer interactions.
  • Memorized scripts to achieve easy conversational flow in interactions with potential customers.
  • Performed work in compliance with established regulations, policies and standard operating procedures.
  • Exceeded productivity targets and sales goals by Number%.

Assistant Manager

Subway
01.2013 - 09.2017
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Education

Bible Studies

YWAM
12750 W 63rd Ave Arvada Co
09.2013

Skills

  • Sales Expertise
  • Customer Service
  • Product Promotion
  • Store Maintenance
  • Problem-Solving Ability
  • POS Systems Expertise
  • Closing Sales

Timeline

Sales Manager

Sunglass Hut
03.2023 - Current

Inbound Sales Representative

TTEC
09.2017 - 03.2023

Assistant Manager

Subway
01.2013 - 09.2017

Bible Studies

YWAM
James Glover