Summary
Overview
Work history
Education
Skills
Timeline
Generic

James Gonzales

Fresno,Fresno

Summary

[Job Title] with record of success in enabling strong revenue growth through end-to-end sales management. Focused on continuous improvement using market knowledge, competitor research, innovation and team motivation. Always looking for opportunities to bring in and retain customers.

Overview

10
10
years of professional experience

Work history

Truck Sales

Affinity Truck Center
Fresno, California
11.2017 - Current
  • Established customer purchasing needs, offering personalised guidance with product and accessory selection.
  • Resolved customer complaints promptly, ensuring customer satisfaction.
  • Assisted customers with product returns, converting refund requests into exchange opportunities to maximise store revenue.
  • Conducted market research to identify new business opportunities.
  • Produced thorough quotes and purchase orders, speeding up sales process.
  • Marketed promotions, events and new product launches effectively, growing customer bases and revenue opportunities.
  • Handled concerns and complaints with care, delivering positive outcomes for continued customer loyalty.
  • Improved new business using targeted door-to-door selling.
  • Provided customers with price information and handled financial transactions.
  • Developed sales strategies for higher profit margins.
  • Met sales targets by generating leads among target audiences.

Real estate agent

RI California Real estate
Fresno, California
07.2014 - Current
  • Liaised with solicitors for smooth completion of contracts.
  • Photographed properties to showcase rooms, features and outdoor spaces.
  • Arranged mortgage consultations to assist clients in understanding their financing options.
  • Increased customer satisfaction ratings, addressing issues effectively for speedy resolution.
  • Created estate agent and buyer incentives and strategies with other agents, builders and buyers.
  • Guided homebuyers and sellers through process of short sales.
  • Drafted leasing and sale agreements for tenant signing.
  • Accomplished improved negotiation skills by attending industry training workshops.
  • Coordinated appointments with prospective buyers to showcase properties on the market.
  • Oversaw property maintenance, working with various tradesmen to complete repairs.
  • Conducted comprehensive property viewings, securing numerous sales.
  • Conducted market research to provide accurate property valuations.
  • Managed and rented out rental properties.
  • Facilitated open house viewings for potential buyers to engage interest.
  • Advertised properties to general public via networking, brochures, adverts and multiple listing services to maximise exposure.
  • Prepared accurate legal documentation for all transactions, avoiding potential disputes.
  • Negotiated successful property deals by building strong relationships with clients.
  • Drafted detailed descriptions of properties for online listings to attract potential buyers.
  • Delivered exceptional customer service, resulting in repeat business and referrals.

Education

Diploma of Higher Education - Liberal Arts

Clovis Community College
Clovis
01.2006 - 05.2020

Real Estate sales license

State of california
Fresno, California
01.2004 -

Salesperson License

State of California
Fresno, California
11.2017 -

Skills

  • Customer service excellence
  • Ethics in communication
  • Positive attitude
  • Networking
  • Negotiation expertise
  • Customer service orientation
  • Email Marketing
  • Written and verbal communication
  • Market research

Timeline

Truck Sales

Affinity Truck Center
11.2017 - Current

Salesperson License

State of California
11.2017 -

Real estate agent

RI California Real estate
07.2014 - Current

Diploma of Higher Education - Liberal Arts

Clovis Community College
01.2006 - 05.2020

Real Estate sales license

State of california
01.2004 -
James Gonzales