Summary
Overview
Work History
Education
Skills
Timeline
Generic

James Good

Summary

Driven and motivated Sales Manager with 5 years of experience. Goal oriented and team focused. Well-versed in assessing sales performance and managing staff performance against challenging expectations. Experienced at stepping into roles and quickly making positive changes to drive company success

Overview

5
5
years of professional experience

Work History

Assistant Manager

Cellular Sales - Verizon Retailer
05.2022 - Current
  • Supported the store manager in overseeing daily operations, including quality control, scheduling, and assisting other reps with their sales.
  • Maintained a high level of sales performance, consistently maximizing the commission structure and leading the store and market in various metrics and income.
  • Trained new and existing team members on the sales process, prioritized metrics, and ensured the best customer experience.
  • Collaborated with the management team to develop and implement strategies to improve sales and achieve store targets.

Remote Sales Operations Specialist

BeMobile - Verizon Retailer
07.2021 - 04.2022
  • Performed customer outreach and accessed accounts to order devices and products.
  • Fielded calls from customers to assist with service and product questions.
  • Assisted store managers with back-end sales support.

Sales Partner

BeMobile - Verizon Retailer
08.2019 - 06.2021
  • Contacted new and existing customers to discuss their needs and how they could be met with various services and products.
  • Developed and maintained strong relationships with clients to drive sales growth and exceed revenue targets
  • Provided excellent customer service and resolved issues to ensure customer satisfaction and retention

Education

Leadership Development Program at BeMobile - Verizon Retailer -

05.2020

Skills

  • Proficient in RQ
  • Proficient in OMNI
  • Communications and Training
  • Sales Process

Timeline

Assistant Manager

Cellular Sales - Verizon Retailer
05.2022 - Current

Remote Sales Operations Specialist

BeMobile - Verizon Retailer
07.2021 - 04.2022

Sales Partner

BeMobile - Verizon Retailer
08.2019 - 06.2021

Leadership Development Program at BeMobile - Verizon Retailer -

James Good