James Gormley
Virginia Beach,VA
Summary
Dedicated professional skilled in order processing efficiency, client relationship building, and accurate money handling. Committed to enhancing customer satisfaction and operational performance.
Overview
5
5
years of professional experience
Work History
E-Commerce Personal Shopper
Whole Food Market
Virginia Beach, VA
10.2025 - Current
Shopped for customers orders ensuring accuracy while putting them together.
Team Lead/MIC
Panera Bread
Virginia Beach, VA
03.2021 - Current
- Led team of associates to ensure efficient daily operations and exceptional customer service.
- Mentored staff on best practices for food safety and quality control standards.
- Implemented training programs that improved team performance and engagement levels.
- Analyzed customer feedback to identify areas for service improvement and operational efficiency.
Education
Bachelor of Science - Cyber Security
Old Dominion University
Norfolk, VA05-2027
Associate of Science - Cyber Security
Tidewater Community College
Virginia Beach, VA12-2019
Skills
- Product knowledge expertise
- Order processing efficiency
- Online platform navigation
- Client relationship building
- Customer service
- Customer relations
- Accurate money handling
- Microsoft Office
- Linux
Languages
Italian
Limited Working
Timeline
E-Commerce Personal Shopper
Whole Food Market
10.2025 - Current
Team Lead/MIC
Panera Bread
03.2021 - Current
Bachelor of Science - Cyber Security
Old Dominion University
Associate of Science - Cyber Security
Tidewater Community College