James Graham
Tucson,AZ
Summary
Dynamic sales and management professional with a proven track record at Sam Levitz Furniture Company Incorporated, enhancing customer satisfaction and fostering strong relationships. Skilled in objection handling and interpersonal communication, I excel in staff training and contract negotiations, significantly contributing to team performance and client loyalty.
Overview
8
8
years of professional experience
Work History
Sales Consultant /Assistant Sales Manager
Sam Levitz Furniture Company Incorporated
12.2020 - Current
- Advised clients on appropriate product selections based on their unique needs, ensuring satisfaction upon purchase.
- Used sales techniques to understand customer needs and recommend relevant products and services.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Sales Agent
Avra Valley Growers
01.2018 - 11.2020
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Increased sales and customer satisfaction through personalized servicing.
- Created professional sales presentations and seminars to effectively demonstrate product features
Bartender
Dove Mountain Brewing Co.
04.2016 - 05.2018
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Propagation Manager
Prime Leaf
03.2016 - 03.2017
- Cross-trained existing employees to maximize team agility and performance.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Education
Associate of Arts - Intro To Small Business
De Anza College
Cupertino, CA08.1997
High School Diploma -
Cupertino High School
Cupertino, CA08.1995
Skills
- Objection handling
- Interpersonal communication skills
- Staff Training
- Contract Negotiations
- Team Cooperation
- Honest and Dependable
Timeline
Sales Consultant /Assistant Sales Manager
Sam Levitz Furniture Company Incorporated
12.2020 - Current
Sales Agent
Avra Valley Growers
01.2018 - 11.2020
Bartender
Dove Mountain Brewing Co.
04.2016 - 05.2018
Propagation Manager
Prime Leaf
03.2016 - 03.2017
Associate of Arts - Intro To Small Business
De Anza College
High School Diploma -
Cupertino High School
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