Summary
Overview
Work History
Education
Skills
Languages
Timeline
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James Gresos

Waipahu

Summary

Detail-oriented professional specializing in teamwork and communication. Recognized for upholding food safety and customer service standards while enhancing production efficiency and ensuring health regulation compliance. Committed to driving customer satisfaction and streamlining kitchen operations through clear communication and leadership.

Overview

2
2
years of professional experience

Work History

Barista

Starbucks
Waipahu
03.2026 - Current
  • Provided excellent customer service to enhance the customer experience.
  • Assisted customers with menu selections, ensuring full product knowledge.
  • Collaborated with team members to ensure smooth store operations during peak hours.
  • Handled cash transactions accurately while operating the point-of-sale system.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.

Server

Thai Village
Waipahu
12.2025 - 06.2026
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Managed food and beverage orders efficiently to ensure timely service.
  • Connected with customers, Ensuring each guest is attended to their needs

Lead Baker

Panera Bread
Pittsburgh
12.2024 - 08.2025
  • Coordinated with team members to enhance production efficiency during peak hours.
  • Implemented proper food handling techniques to comply with health regulations.
  • Provided excellent customer service to ensure satisfaction.
  • Oversaw inventory of supplies and equipment, placing orders to ensure optimal stock levels.
  • Communicated with kitchen staff to ensure timely food preparation and delivery.
  • Ensured equipment was cleaned and maintained for optimal performance daily

Education

High School Diploma -

Westinghouse Arts Academy
Wilmerding
06-2024

CCAC Allegheny Campus
Pittsburgh, PA

Skills

  • Customer service
  • Customer engagement
  • Cash handling
  • Multitasking proficiency
  • Time management
  • Effective communication
  • Team collaboration
  • Active listener

Languages

  • English
  • Filipino

Timeline

Barista

Starbucks
03.2026 - Current

Server

Thai Village
12.2025 - 06.2026

Lead Baker

Panera Bread
12.2024 - 08.2025

High School Diploma -

Westinghouse Arts Academy

CCAC Allegheny Campus
James Gresos