JAMES GUIDO
Charleston,SC
Summary
Dedicated and professional individual with a proven track record in exceptional customer service, time management, and staying up-to-date with industry trends. Skilled in troubleshooting problems and implementing successful solutions. Known for excellent verbal and written communication skills, with a strong background in fostering positive relationships and consistently surpassing goals.
Overview
7
7
years of professional experience
Work History
Showroom Manager
Seawah Furniture & Design
01.2023 - Current
- Analyzed sales reports to optimize pricing strategies and inventory management
- Created solutions and experiences driving business results and brand engagement
- Coordinated special events, product launches, and in-store promotions
- Kept inventory within optimal levels, ready to meet expected customer demands without exceeding budget targets
- Developed sales strategies to boost revenue and meet targets.
- Fostered strong relationships with vendors and suppliers for smooth operations
- Tracked industry developments to stay updated on best practices and emerging trends
- Coached and directed staff to maintain adherence to expectations
- Hired trained, and supervised sales staff to enhance customer experience
- Assisted customers with inquiries, concerns, or complaints professionally and efficiently
Real Estate Broker
Keller WIlliams & Ivester Jackson International
03.2021 - 12.2022
- Managed high volume of business through expert handling of appointments, communications and contracts
- Ensured all required paperwork was completed accurately and submitted on time during transactions
- Obtained maximum sales prices with savvy sales and negotiation tactics
- Helped clients improve sales chances by recommending value-added improvements and attractive staging
- Advocated for buyer or seller needs with tireless dedication to customer satisfaction
Interior Design Consultant
Restoration Hardware
04.2019 - 06.2021
- Provide a luxury experience for RH clientele through product expertise and elevated service
- Own all phases of the client experience from initial contact through product delivery
- Grow and maintain a strong client base
- Ensure fiscal goals are achieved
- Maintain a strong interest in the luxury and Design industry
- Support visual and quality standards within the Gallery
Insurance Agent
State Farm
05.2017 - 04.2019
- Explained different options to prospective clients and recommended suitable insurance policies
- Prospected and scheduled quota of new client appointments per week
- Expanded client base with powerful marketing, cold calling and referral management
- Met and consistently exceeded monthly and quarterly insurance sales goals through detailed product and service knowledge
- Established strong customer relationships with regular outreach and follow-ups to maintain high satisfaction rate
Education
Certification - Real Estate
Superior School of Real Estate
Certification - Personal Training
ISSA Personal Training
Certification - Property, Casualty, & Life Insurance
Kaplan Financial Education
High School - General
Hickory Grove Christian Academy
Certificate - Cybersecurity
Google | Cybersecurity
Certificate - AI
Google AI Essentials
Skills
- Goal setting
- Team leadership
- Analytical thinking
- Performance Analysis
- Adaptability
- Conflict resolution
- Decision making
- Product knowledge
- Proficient in: AI, Microsoft, IOS, and many other programs
Timeline
Showroom Manager
Seawah Furniture & Design
01.2023 - Current
Real Estate Broker
Keller WIlliams & Ivester Jackson International
03.2021 - 12.2022
Interior Design Consultant
Restoration Hardware
04.2019 - 06.2021
Insurance Agent
State Farm
05.2017 - 04.2019
Certification - Real Estate
Superior School of Real Estate
Certification - Personal Training
ISSA Personal Training
Certification - Property, Casualty, & Life Insurance
Kaplan Financial Education
High School - General
Hickory Grove Christian Academy
Certificate - Cybersecurity
Google | Cybersecurity
Certificate - AI
Google AI Essentials