James Hartman
New Orleans,LA
Summary
Current Audio/Visual Professional with a strong background in Bartending looking to transition back into the Service Industry. Skilled in crafting high-quality beverages and providing exceptional customer service. Strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments with a friendly and approachable demeanor.
Overview
13
13
years of professional experience
Work History
Courtroom Technology Specialist
U.S. District Court, Eastern District of Louisiana
07.2024 - Current
- Oversee the day-to-day operation of the court's courtroom audiovisual systems, video conferencing, digital recording, courtroom sound systems, related cabling and distribution systems, virtual conferencing, and all other audiovisual systems in the court.
- Respond promptly and professionally to judges and court staff A/V support needs, inquiries, and requests, occasionally outside of normal business hours. Provide immediate assistance with use of audio and visual systems during court proceedings.
- Troubleshoot devices at the hardware level, such as serial or hardware device level interfaces. This may include controlled distribution systems and wireless systems. Configure devices and systems for proper operation using available software and hardware and via remote support from vendors.
- Recommend and implement standard policies and procedures pertaining to the introduction and utilization of new mobile technology and equipment for courtroom technology environments.
- Develop and instruct on procedures for coordinating video and teleconferences for the court.
Audio Visual Service Expert
Crescent Multimedia Solutions
06.2022 - 07.2024
- Led troubleshooting and repair efforts, resolving complex technical issues for a wide range of audio/visual systems, ensuring minimal downtime and maximum system performance.
- Conducted thorough inspections and maintenance on audio/visual equipment, proactively identifying and addressing potential issues before they impacted system functionality.
- Collaborated closely with cross-functional teams to design and implement customized audio/visual solutions, meeting specific client requirements and delivering exceptional customer satisfaction.
- Trained and mentored junior technicians, providing technical guidance and support to ensure they achieved proficiency in audio/visual system installation, configuration, and troubleshooting.
Audio Visual Systems Integrator
Crescent Multimedia Solutions
02.2022 - 02.2023
- Installed and configured audio/visual equipment, ensuring optimal functionality and customer satisfaction.
- Collaborated with team members to design and implement custom audio/visual solutions for corporate events and conferences.
- Troubleshot and resolved technical issues related to audio/visual equipment, maintaining a high level of efficiency and providing prompt customer support.
- Conducted thorough post-installation testing and quality checks to guarantee proper functionality and adherence to project specifications.
Audio/Lighting Tech, Stage Hand
See-Hear Productions
03.2021 - 12.2022
- Set-up and strike audio, visual, rigging, and scenic aspects of numerous types of live-events nation-wide.
- Construct the audio set-up, acoustic adjustments, and sound design for live speakers, live bands, multimedia presentations, etc.
- Coordinate with clients to bring their event's elaborate plan to fruition.
- Construct new, temporary, reliable, and safe lighting and rigging fixtures in interior and exterior locations.
- Mix and regulate sound inputs and feeds, or coordinate audio feeds with television pictures.
- Control the lights and sound of events, such as live concerts, before and after performances, and during intermissions.
Lead A/V Installation Technician
Technologic Systems LLC
07.2021 - 02.2022
- Plan and coordinate, according to blueprints, the permanent installation of all audio/visual equipment in newly constructed businesses such as Amazon warehouses and U.S. Foods offices.
- Direct and instruct a team of individuals to accomplish each task in an allotted amount of total working time.
- Permanently install ceiling-mounted projectors, network switchers, mobile racks, cabling, livestreaming cameras, etc.
- Make crucial problem-solving decisions to alleviate possible roadblocks.
- Communicate with on-site personnel regarding construction progress and its hinderance of the installation progress.
- Meet deadlines and create punch-lists of unfinished work.
Bartender
Vessel NOLA
07.2021 - 01.2022
- Prepared and served a variety of beverages to enhance guest experiences.
- Managed inventory levels, ensuring proper stock of bar supplies and ingredients.
- Trained new staff on cocktail preparation and customer service standards.
- Developed innovative drink specials to attract customers and increase sales.
- Provided exceptional customer service, fostering repeat business through personalized interactions.
Theater and AV Systems Technician
The National WWII Museum
10.2018 - 06.2020
- Maintain interactive exhibit displays and upgrade when needed.
- Perform minor repairs and routine cleaning of audio and video equipment.
- Notify supervisors when major equipment repairs are needed.
- Construct the sound design for live shows.
- Construct and upkeep theater sets.
- Coordinate the transportation of sets that are built off-site, and coordinate their setup at the site of use.
- Control the lights and sound of events, such as live concerts, before and after performances, and during intermissions.
- Meet with clients to facilitate the best event experience through auditory and visual means.
- Tear down equipment after event completion.
- Set up and stream live material such as performances and conferences.
- Mix and regulate sound inputs and feeds, or coordinate audio feeds with television pictures.
- Install, adjust, and operate electronic equipment to record, edit, and transmit radio and television programs, motion pictures, video conferencing, or multimedia presentations.
- Switch sources of video input from one camera or studio to another, from film to live programming, or from network to local programming.
Bartender
Centerplate
05.2018 - 10.2018
- Processed orders on a computerized Point of Sale system.
- Cleaned shelving, mixers, cups, blenders and soda guns.
- Closed out cash register and prepared cashier report.
- Waited on multiple customers at the bar and throughout the bar area.
- Managed strict beverage control to minimize waste.
- Handled money, balanced tills, processed credit card payment batches and prepared bank deposits.
- Consistently used suggestive selling techniques.
- Greeted guests in a timely and professional manner.
- Maintained full knowledge of beverage lists and promotions.
Server
Johnny Sanchez
06.2017 - 05.2018
- Effectively listen to, understand and clarify guest concerns and issues.
- Maintain complete knowledge of restaurant menu, including daily specials.
- Quickly setting up and clearing tables and stocking all service stations.
- Skillfully promoting items on beverage lists and restaurant specials.
- Upholding the highest standard for cleanliness of glass and silverware.
- Displaying enthusiasm and knowledge about the restaurant's menu and products.
- Quickly recording transactions in MICROS system to deliver prompt service.
- Assisting co-workers whenever possible.
Bartender
Amici Restaurant and Bar
10.2017 - 12.2017
- Greeting guests in a timely and professional manner.
- Receiving beverage orders from wait staff and delivered beverages to guests.
- Managing strict beverage control to minimize waste.
- Carefully following safety and sanitation policies handling food and beverages.
- Closing out cash register and preparing cashier report.
- Cleaning shelving, mixers, cups, blenders and soda guns.
- Upholding strict cash handling procedures.
- Adhering to state laws regarding alcoholic beverage service.
- Enthusiastically and appealingly describing food and drink specials to guests.
Barista
Dean's Natural Food Market
07.2016 - 02.2017
- Create gourmet juices, smoothies and sandwiches for customers in a revolutionary, wholly organic, locally-owned food market.
Songwriting Coach
Original Music School
07.2015 - 08.2015
- Assist in the operations of the Boot Camp and songwriting camps during the six week summer season, including, but not limited to: direction of songwriting process, songwriting instruction and advice, filming of Boot Camp activities for cumulative documentary video, setup of recording devices such as drum mics and amplifier mics, overseeing of recording process, cleanup and breakdown of everyday camp sessions, and supervision of camper activities.
Intern
Original Music School
05.2015 - 07.2015
- Responsible for any help needed around a revolutionary school for pre-college teens looking to write original music, but mainly in the assistance of mixing, recording, and songwriting.
Food Runner
Retrouvailles Bistro
06.2014 - 08.2014
- Responsible for running meals to customers in a lively, upscale, two-story bistro.
Audience Coordinator
1iota Productions
02.2014 - 02.2014
- I assisted in coordinating the audience cast for the All-Star Pre-Game show and the Half-Time Show. I kept them comfortable, energetic, and enthusiastic and led them from one place to another.
- NBA All-Star Games 2014
Sales Associate
Staples
05.2013 - 01.2014
- I did not work from the end of August to the middle of December due to school.
Education
Bachelor of Science (BS) - Music Industry Studies
Loyola University New Orleans
05-2016
High School - undefined
West Morris Mendham High School
01-2012
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Patience and tolerance
- Customer service expertise
Timeline
Courtroom Technology Specialist
U.S. District Court, Eastern District of Louisiana
07.2024 - Current
Audio Visual Service Expert
Crescent Multimedia Solutions
06.2022 - 07.2024
Audio Visual Systems Integrator
Crescent Multimedia Solutions
02.2022 - 02.2023
Bartender
Vessel NOLA
07.2021 - 01.2022
Lead A/V Installation Technician
Technologic Systems LLC
07.2021 - 02.2022
Audio/Lighting Tech, Stage Hand
See-Hear Productions
03.2021 - 12.2022
Theater and AV Systems Technician
The National WWII Museum
10.2018 - 06.2020
Bartender
Centerplate
05.2018 - 10.2018
Bartender
Amici Restaurant and Bar
10.2017 - 12.2017
Server
Johnny Sanchez
06.2017 - 05.2018
Barista
Dean's Natural Food Market
07.2016 - 02.2017
Songwriting Coach
Original Music School
07.2015 - 08.2015
Intern
Original Music School
05.2015 - 07.2015
Food Runner
Retrouvailles Bistro
06.2014 - 08.2014
Audience Coordinator
1iota Productions
02.2014 - 02.2014
Sales Associate
Staples
05.2013 - 01.2014
High School - undefined
West Morris Mendham High School
Bachelor of Science (BS) - Music Industry Studies
Loyola University New Orleans