James Harvey II
Tulsa,OK
Summary
Results-driven Regional Manager with expertise in team leadership, conflict resolution, and operations oversight. Proven track record of analyzing financial data to drive growth and enhance store performance across multiple locations.
Overview
11
11
years of professional experience
Work History
Regional Manager
Buddy Mac Holdings
Tulsa, Oklahoma
08.2023 - Current
- Supervised 10 stores across Oklahoma.
- Established goals, objectives, policies, procedures, and standards of performance for all personnel in the region.
- Trained staff on product knowledge, customer service techniques, sales strategies, and account collections.
- Analyzed regional financial data to identify areas of growth opportunities.
- Performed quarterly store audits and inventory management.
General Manager
Buddy's Home Furnishings
Clarksville, AR
12.2019 - 08.2023
- Directed all store operations, including sales, leasing agreements, collections, and team management, to exceed monthly and quarterly goals.
- Recruited, trained, and mentored a team of 10 sales and leasing associates, enhancing product knowledge and customer service skills.
- Oversaw inventory management, ensuring accurate tracking of assets, and minimizing loss through proactive controls.
General Manager
Aaron's Sales and Lease
Texarkana, Texas
03.2015 - 10.2019
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Trained employees on duties, policies and procedures.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
Education
High School Diploma -
Bryan High School
Bryan, TX05-1999
Some College (No Degree) - Business Administration And Management
University of Houston
Houston, TXSkills
- Performance management
- Operations oversight
- Team leadership
- Conflict resolution
- Goals and performance
- Account collections
- Sales forecasting
- CRM systems
Accomplishments
- Regional of the month for several months throughout 2024 and 2025
- 2nd place Store of the year for Buddy's Home Furnishing in 2022
Timeline
Regional Manager
Buddy Mac Holdings
08.2023 - Current
General Manager
Buddy's Home Furnishings
12.2019 - 08.2023
General Manager
Aaron's Sales and Lease
03.2015 - 10.2019
High School Diploma -
Bryan High School
Some College (No Degree) - Business Administration And Management
University of Houston