Summary
Work History
Timeline
Overview
Education
Skills
Work Preference
Affiliations
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James Hatfield

James Hatfield

Chief Revenue Officer
Arden,NC

Summary

CRO at a global tech company, entrepreneur, and innovation expert. LiveSwitch powers everyday home services and facilities worldwide and has supported major brands like the NBA and NFL.

Work History

Chief Revenue Officer

LiveSwitch
Apex, NC
04.2021 - Current

Since joining LiveSwitch, my role has expanded from Chief Product Officer, building out our LiveSwitch platform, to Chief Revenue Officer, directing the team toward enterprise, partnership, and mid-market revenue. These roles have allowed me to expand my leadership roles across many significant parts of the business.


Since joining LiveSwitch, my role has expanded from Chief Product Officer, building out our LiveSwitch platform, to Chief Revenue Officer, directing the team toward enterprise, partnership, and mid-market revenue. These roles have allowed me to expand my leadership roles across many significant parts of the business.

Skills: New Business Development · Outbound Sales · Outbound Marketing · Customer Experience · Deal Closure

Director, Customer Buying Experience, Tech Lead

IQVIA
Raleigh, NC
10.2008 - 04.2021

Responsible for driving new and current ML/AI technology initiatives across the enterprise to impact the customer buying experience.

Work directly with internal groups, vendors and customers to improve or develop new technology to increase top-line revenue and save hours of work or licenses to impact bottom-line EBITDA.

Communicate to CEO and direct reports on the forward looking vision and timelines to deliver technology to customers and internal groups across the enterprise.

Justify technology, licenses and new projects through business case development and capital asset requests. Defend requests to CFO and executive teams to startup or continue with technology initiatives.

Collaborate with customers to cater to their issues or needs to improve business and project relationships.

President of Sales

Sageworks
Raleigh, NC
10.2005 - 09.2008

Held a number of different positions with Sageworks. He played a key role in helping to scale the company from 12 to 120+ employees which helped the company to be listed on the Inc. 500. Most notable position was the President of Sales for the Accounting Division overseeing 120 employees and 11 line managers reporting directly.

Timeline

Chief Revenue Officer

LiveSwitch
04.2021 - Current

Director, Customer Buying Experience, Tech Lead

IQVIA
10.2008 - 04.2021

President of Sales

Sageworks
10.2005 - 09.2008

Bachelor of Science - Business Management

North Carolina State University
08.2001 - 05.2004

Overview

20
20
years of professional experience
3
3
years of post-secondary education

Education

Bachelor of Science - Business Management

North Carolina State University
Raleigh, NC
08.2001 - 05.2004

Skills

  • Sales technology
  • Collaborative Problem-solving
  • Data-driven decision making
  • Key account management
  • Sales process management
  • Pricing strategy
  • Sales coaching
  • Sales pipeline management
  • Proposal development
  • Deal structuring
  • Crisis management
  • Inspirational leadership

Work Preference

Location Preference

Remote

Important To Me

Stock Options / Equity / Profit Sharing

Affiliations

  • Asheville Church Network (Founder)