JAMES HAYES
Austin
Summary
Dedicated customer service professional with strong problem resolution and relationship-building skills. Committed to enhancing customer experiences through active listening and efficient inquiry handling.
Overview
10
10
years of professional experience
Work History
CSR
Circle K Convenience Store
AUSTIN,TX
05.2024 - Current
- Provided exceptional customer service, resolving inquiries and complaints efficiently.
- Operated cash register, processed transactions accurately, and managed cash drawer effectively.
- Assisted in maintaining store cleanliness and organization to enhance customer experience.
- Collaborated with team members to ensure inventory was stocked and displayed appropriately.
CAR DETAILER
H20
AUSTIN TX
10.2018 - 06.2019
* MULTITASKING DETAILING AND WASHING CARS
*
JANITORIAL TECH
BLESSED HANDS
AUSTIN TX
04.2016 - 02.2017
Education
No Degree - HVAC
ACC
AUSTIN TXCERTIFICATE OF INITIAL PROFICIENCY - CUSTODIAL TECH
WINDHAM
HUNTSVILLE TX05-2006
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Relationship building
- Customer relations
- Problem resolution
- Complaint handling
- Complaint resolution
- Payment processing
- Client relations
- Product knowledge
Accomplishments
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
Timeline
CSR
Circle K Convenience Store
05.2024 - Current
CAR DETAILER
H20
10.2018 - 06.2019
JANITORIAL TECH
BLESSED HANDS
04.2016 - 02.2017
No Degree - HVAC
ACC
CERTIFICATE OF INITIAL PROFICIENCY - CUSTODIAL TECH
WINDHAM