Summary
Overview
Work History
Education
Skills
Timeline
Generic

James Haywood

Jr. Network Analyst
Aberdeen,NC

Summary


Recent graduate with foundational knowledge in Computer Engineering, majoring in networking, and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive. Looking for entry level positions in networking support.

Overview

1
1
years of professional experience

Work History

Togo Specialist

Olive Garden
03.2024 - Current
  • Fostered positive relationship with regular customers, recognizing their preferences and ensuring personalized service experience.
  • Addressed any special dietary requests or accommodations made by customers while placing their orders with precision.
  • Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
  • Contributed to sales growth by upselling menu items when taking orders from customers.
  • Supported overall restaurant cleanliness by adhering to sanitation guidelines when handling food items and packaging materials.
  • Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
  • Enhanced customer experience by accurately taking and processing orders in fast-paced environment.
  • Handled cash transactions accurately, maintaining accountability for daily sales receipts.
  • Maintained a clean and inviting pickup area, contributing to a positive customer experience.
  • Collaborated with kitchen staff to ensure timely preparation of orders, minimizing wait times for customers.

Network Analyst Intern

Atex Technologies
05.2023 - 01.2024
  • Developed documentation on network configurations, processes, and procedures for easy reference by team members.
  • Contributed ideas during brainstorming sessions that led towards innovative solutions addressing unique challenges faced by the company''s evolving networking environment.
  • Proactively identified areas where improvements could be made, and presented recommendations to senior staff for consideration.
  • Coordinated with cross-functional teams to complete time-sensitive projects without compromising quality or functionality.
  • Participated in capacity planning exercises to accurately predict future network requirements.
  • Consistently met or exceeded performance objectives while maintaining a high level of professionalism and dedication throughout the duration of the internship.
  • Provided remote support for branch offices, ensuring uninterrupted connectivity between locations.
  • Performed routine maintenance tasks such as firmware upgrades, hardware replacements, and configuration backups to maintain optimal performance levels across the entire network infrastructure.

Foreman

The Sod Man
03.2017 - Current
  • Developed lasting customer relationships and grew network over time.
  • Supervised team member performance to meet client deadlines and requirements.
  • Delegated tasks to workers daily, taking into account personal skill levels, daily targets and necessary condition adaptations.
  • Enforced safety protocols for projects to minimize equipment accidents and personnel injuries.
  • Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
  • Inspected completed work to verify quality standards and compliance with criteria.
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Installed underground sprinkler systems to provide grass and gardens with adequate water supply.
  • Planted bulbs, trees, bushes, and flowers for residential and commercial clients.
  • Performed planting, watering, mulching, and edging of lawns.
  • Operated skid steers, wheel loaders, forklifts, and yard goats.
  • Enhanced landscape aesthetics by designing and implementing various hardscape and softscape projects.

Education

Associate of Applied Science - Computer Engineering Technology - Networking

Sandhills Community College
Pinehurst, NC
07-2024

Skills

  • Strong multitasking
  • Cleanliness
  • Complaint resolution
  • Initiative-taking

  • Problem-solving aptitude
  • Reliability
  • Adaptability
  • Professionalism

Timeline

Togo Specialist

Olive Garden
03.2024 - Current

Network Analyst Intern

Atex Technologies
05.2023 - 01.2024

Foreman

The Sod Man
03.2017 - Current

Associate of Applied Science - Computer Engineering Technology - Networking

Sandhills Community College
James HaywoodJr. Network Analyst