Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
CustomerServiceRepresentative

James Helsley

North Las Vegas,NV

Summary

Dynamic security professional with extensive experience at Brosnan Security, skilled in cash handling and employee training. Proven ability to manage high-risk situations and enhance workplace safety. Successfully trained new staff, improving operational efficiency and reducing discrepancies in financial transactions. Committed to maintaining a secure environment through vigilant monitoring and proactive problem-solving.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Shift Supervisor

Brosnan Security
05.2022 - 09.2023
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.

Alarm Response Officer

VetSec
05.2020 - 10.2022
  • Collaborated closely with management to address potential security threats and develop appropriate action plans.

Security Officer

Guardsmark/Allied Universal
02.2013 - 06.2020
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.

Correctional Officer

Corrections Corp of America
02.2003 - 07.2015
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.

Education

High School Diploma -

La Puente High School
La Puente, CA
06-1972

Skills

  • Cash handling
  • Employee training
  • Workplace safety
  • Staff management

Certification

Prior certifications in first aid,CPR and forklift operator

Interests

Outdoors Hunting and Fishing

Timeline

Shift Supervisor

Brosnan Security
05.2022 - 09.2023

Alarm Response Officer

VetSec
05.2020 - 10.2022

Security Officer

Guardsmark/Allied Universal
02.2013 - 06.2020

Correctional Officer

Corrections Corp of America
02.2003 - 07.2015

High School Diploma -

La Puente High School
James Helsley