James Hill
Van Buren,AR
Summary
As a service professional, I bring valuable experience in maintaining high standards of cleanliness and customer service. Proven ability to support team goals and adapt to changing needs, ensuring seamless operation. Known for reliability, effective communication, and strong attention to detail.
Overview
14
14
years of professional experience
Work History
Porter
TA Express
05.2025 - Current
- Maintained cleanliness and organization of guest areas, enhancing overall guest experience.
- Monitored inventory levels of supplies, proactively notifying management for restocking needs.
- Trained new porters on procedures and safety protocols, improving team efficiency and performance.
- Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
- Improved overall cleanliness standards within the property by performing routine maintenance tasks such as changing light bulbs, fixing minor repairs, or reporting larger issues to management.
- Cleaned and organized building areas as required.
Office Manager
Squeaky Clean Auto Detail
07.2023 - 02.2025
- Set appointments
- Handled all customer service calls
- Did all of the SEO and Digital/Social Media marketing.
- This position evolved into a remote position working from home.
Service Writer
Ford Quick Lane
03.2016 - 02.2017
- Provided customer service
- Assisted vehicle owners with their repair and maintenance needs.
- Upsold parts as needed
- Assisted with communication between customers and mechanics.
Assistant Manager
JC Penny
08.2011 - 03.2016
- Began in the shoe department, assisting customers, restocking, and setting displays.
- Moved into fine jewelry doing the same
- Was promoted to Assistant Manager.
- During this time, I was responsible for opening and closing the store, the cash systems, hiring and staying compliant with HR.
Education
High School Diploma -
WT White High School
Dallas, Tx05.1987
Skills
- Customer Service
- Retail Sales
- Merchandising and Display
- Organizing team motivation
- Management
- Inventory management
Timeline
Porter
TA Express
05.2025 - Current
Office Manager
Squeaky Clean Auto Detail
07.2023 - 02.2025
Service Writer
Ford Quick Lane
03.2016 - 02.2017
Assistant Manager
JC Penny
08.2011 - 03.2016
High School Diploma -
WT White High School
Custom Section
You’ll notice a gap in my employment between 2017 and 2023. During that time I was the full time care-giver for my elderly father until he passed away.