James Hogan
Long Beach
Summary
To obtain a position where I can utilize my skills and qualifications to grow and contribute to your organization
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
5
5
years of professional experience
Work History
Culinary Lead
Cava Grill
04.2024 - Current
- Supervised daily shift operations and supported all store positions as needed
- Managed staff breaks and coordinated workflow for grill cooks and other team members
- Handled customer concerns and resolved issues to ensure a positive experience
- Performed food preparation, operated the grill, and maintained overall store cleanliness
- Responsible for safe access, cash drawer handling, and accurate cash counting
- Completed required checklists and reports for upper management
Busser
11.2022 - Current
- Supported staff by restocking dishes, glassware, and storage container.
- Maintained cleanliness and organization of the front-of-house area
- Responsible for food running and ensuring timely, accurate delivery to guests
- Helped uphold high guest satisfaction through attentive service and support
CSR/Assistant Manager
Dominoes
10.2020 - Current
- Oversaw ingredient preparation, food production, and quality checks on completed orders
- Maintained customer accounts and accurately recorded account information
- Managed customer transactions and handled adjustments or corrections as needed
- Provided personalized product recommendations based on customer preferences
Education
High school Diploma -
Albany High School
Albany, CASkills
- Problem-solving
- Customer service
- Fast paced, high intensity work
- Cost management
- Food and beverage operations
- Multitasking ability
- Reliability
- Excellent communication
- Team collaboration
- Interpersonal skills
- Professionalism
- Adaptability
Timeline
Culinary Lead
Cava Grill
04.2024 - Current
Busser
11.2022 - Current
CSR/Assistant Manager
Dominoes
10.2020 - Current
High school Diploma -
Albany High School