Summary
Overview
Work History
Education
Skills
Additional Community Engagement
Timeline
Generic

James Hughes

Tacoma,WA

Summary

Forward-thinking team leader passionate about connecting communities in need to opportunity. Versatile in managing multiple projects and priorities while maintaining a space of empathy. Seeking to enhance systems and enrich lives everyday through servant leadership.

Overview

15
15
years of professional experience

Work History

Regional Director of Operations

Career TEAM
01.2019 - Current
  • Responsible for the leadership and oversite of national projects in the western region
  • Supporting local Project Directors, frontline supervisor and specialist providing direct services to customers
  • Oversite of up to $12 million in federal and multi-state community workforce contracts and 85 staff
  • Built and implemented lasting culture, representing company values and from and equity and inclusive space
  • Project management of startups: creating SOPs, budgeting, and forecasting, building board and community relationships, oversee project recruitment and staff training, provide management by objective performance cultures
  • Experience managing contracts in Easter Indiana, Bowling Green, KY, Houston TX, Southwest WA, Pierce County, WA, Ventura, CA, Kern County & Orange County, CA
  • Supporting business development, conference presentations, procurement support and program development.

Executive Director

Career TEAM
01.2019 - 06.2021
  • Oversight of the Pierce County Adult and Dislocated Worker project
  • Grew project contract size from $600,000 and 6 staff to $4,000,000 and 25 staff over two years (through COVID years), starting company’s first west coast project
  • Providing leadership, mentoring, and training for project leaders and frontline staff
  • Built direct service quality control strategies and service delivery ideology best practices currently used by the organization nationally
  • Maintain strong community and board relationship helping to leverage resources for community innovations
  • Developed a community Career Advisor model the increase access and equity for residents seeking employment services.

Program Manager

Career Path Services
02.2018 - 12.2018
  • Reported to the Program Operator, provided direct coaching and training for frontline level staff members
  • Ensuring staff development and training on data integrity, abiding by state and local policies and tracking Department of Labor measures for the Workforce Innovation Opportunity Act program
  • Providing weekly communication and performance with staff, offering coaching and mentoring
  • Supporting the WorkSource system with board innovation projects such as: EMAP solutions to provide deeper wraparound support for customers and Bold Gold initiatives to help connect services to adults with a high school diploma or GED.

Employment Practitioner

Career Path Services
06.2016 - 12.2018
  • Provide career coaching to job seekers eligible for the Adult and Dislocated Worker program for the local area of Pierce County, WA
  • Lead the team in placements, enrollments and expenditure spend down for two consecutive years
  • Executed individualized training plans for job seekers, provide barrier removal support services and career coaching.

Director of Employment Services

SKILS’KIN
06.2015 - 04.2016

Employment Specialist

Career Path Services
07.2012 - 06.2015

Libby Teen Director

Boys & Girls Club of Spokane County
12.2008 - 07.2011

Education

Bachelor -Social Science -

Whitworth University
01.2009

Associate Degree- General Studies -

College of the Siskyous
01.2007

Skills

  • Leadership & Culture Development
  • Continuous Quality Improvement
  • Program Development
  • Project Management
  • Community Engagement
  • Brand Promotion
  • Operational Efficiency
  • Workforce Planning
  • Task Prioritization
  • Program Optimization

Additional Community Engagement

  • Harvest Church, Pastor, 2021
  • Just Dads, Board Member, 2019
  • The937Project, Board Member, 2021
  • Racial Reconciliation Network, 2021

Timeline

Regional Director of Operations

Career TEAM
01.2019 - Current

Executive Director

Career TEAM
01.2019 - 06.2021

Program Manager

Career Path Services
02.2018 - 12.2018

Employment Practitioner

Career Path Services
06.2016 - 12.2018

Director of Employment Services

SKILS’KIN
06.2015 - 04.2016

Employment Specialist

Career Path Services
07.2012 - 06.2015

Libby Teen Director

Boys & Girls Club of Spokane County
12.2008 - 07.2011

Bachelor -Social Science -

Whitworth University

Associate Degree- General Studies -

College of the Siskyous
James Hughes