James Hughes
Birmingham,AL
Summary
Motivated and goal-driven professional seeking an entry-level Roofing Sales Representative / Damage Inspector role with B&A Roofing. Highly coachable, disciplined, and customer-focused, with hands-on sales experience, strong communication, and problem-solving skills. Experienced in generating leads, supporting team operations, and delivering results under pressure. Eager to learn storm restoration processes and grow into a high-income sales career with leadership potential.
Overview
4
4
years of professional experience
Work History
Help Desk Technician
NaphCare
Birmingham, AL
02.2026 - Current
- Provide technical support to internal clients, troubleshooting hardware, software, and network issues.
- Communicate solutions clearly, guiding users through processes in a professional and patient manner.
- Manage multiple requests simultaneously while prioritizing urgent needs.
- Collaborate with colleagues to escalate and resolve complex issues efficiently.
Website & On-the-Floor Sales Manager
The Name Dropper And Storkland
Montgomery, AL
10.2021 - 02.2026
- Conducted on-the-floor sales, assisting customers with product selection, answering questions, and closing sales.
- Managed product listings online, ensuring accurate descriptions, pricing, and images to enhance the purchasing experience.
- Provided customer support, resolving inquiries and maintaining high satisfaction.
- Supervised warehouse operations and trained staff, promoting safety, efficiency, and teamwork.
- Analyzed sales trends to identify opportunities and optimize revenue performance.
Education
Bachelor of Science - Business Administration
University of Auburn At Montgomery
Montgomery, AL12-2023
Skills
- Customer service & face-to-face sales
- Lead generation & relationship building
- Self-motivation, discipline, and time management
- Problem-solving & attention to detail
- Team leadership & collaboration
- Technology proficiency (smartphones, apps, digital platforms)
- Physically capable of climbing ladders and working outdoors
Timeline
Help Desk Technician
NaphCare
02.2026 - Current
Website & On-the-Floor Sales Manager
The Name Dropper And Storkland
10.2021 - 02.2026
Bachelor of Science - Business Administration
University of Auburn At Montgomery
Athletic Experience
Men's Cross Country Team – University of Auburn at Montgomery, Montgomery, AL
September 2019 – November 2023
- Committed to rigorous training, competition, and academics, developing discipline, perseverance, and a strong work ethic.
- Demonstrated teamwork, goal-setting, and consistent follow-through on challenging objectives.