James Hull
Gig Harbor,WA
Summary
Meticulous Assistant Store Director with 20 years of retail experience. Successful at following directions and taking initiative to drive excellent customer experiences. Focused on filling in department gaps and closely supervise employees. All the while monitoring reports, profit & losses to develop a plan to run a successful daily business.
Overview
20
20
years of professional experience
Work History
Assistant Store Director
Safeway
03.2023 - Current
- Improved store sales by implementing creative merchandising strategies and eye-catching product displays.
- Oversaw scheduling, maintaining adequate staff coverage while minimizing labor costs.
- Developed a positive store culture by fostering open communication and promoting teamwork among employees.
- Implemented effective loss prevention strategies, reducing shrinkage and increasing overall profitability.
- Ensured compliance with company policies and procedures as well as local, state, and federal regulations governing retail operations.
- Collaborated with the Store Director to develop and execute strategic plans for store growth.
- Conducted inventory analysis to determine optimal stock levels.
- Oversaw financial operations by monitoring expenses by reviewing P&L, invoices and inventory.
Assistant Store Director
Safeway
02.2021 - 03.2023
- Increased brand awareness by promoting products at various events, trade shows, and retail locations.
- Increased sales revenue by implementing effective sales strategies and training programs for retail staff.
- Led a team of retail associates to achieve sales targets and deliver outstanding customer experiences.
- Managed inventory levels, restocking shelves as needed to maintain an attractive retail space.
- Implemented visual merchandising strategies for retail displays, driving higher product sales within the shop.
Front End Manager
Safeway
04.2016 - 02.2021
- Oversaw cash handling procedures, minimizing discrepancies in end-of-day reports through diligent monitoring of transactions.
- Monitored cash drawers in [Number] checkout stations to verify adequate cash supply.
- Oversaw cashier operations, bookkeeping, and security.
- Maintained excellent store appearance by enforcing cleanliness standards and delegating tasks to team members effectively.
- Maintained strong customer relations and effective customer service standards.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Grocery Person In Charge
Albertsons
08.2007 - 04.2016
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Balanced multiple priorities effectively while working under tight deadlines in a fast-paced retail setting.
- Closed entire store 5 nights a week.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Courtesy Clerk
Albertsons
07.2004 - 08.2007
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
Education
High School Diploma -
North Kitsap High School
Poulsbo, WA05.2004
Skills
- Store operations
- Team Management
- Employee Motivation
- Promotional planning
- Delegation techniques
- Shrink management
- Receiving deliveries
- Customer Service
- Problem-Solving
- Store Merchandising
- Loss Prevention Procedures
- Payroll Management
- Inventory Management
- Sales forecasting
- P&L
- Labor Targets
Timeline
Assistant Store Director
Safeway
03.2023 - Current
Assistant Store Director
Safeway
02.2021 - 03.2023
Front End Manager
Safeway
04.2016 - 02.2021
Grocery Person In Charge
Albertsons
08.2007 - 04.2016
Courtesy Clerk
Albertsons
07.2004 - 08.2007
High School Diploma -
North Kitsap High School