Adobe Photoshop
James Jean-Paul
Hempstead,NY
Summary
Recent graduate with foundational knowledge in Adobe Creative Clouds and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
3
3
years of professional experience
Work History
Ramp Agent
Delta Air Lines, Inc
New York, NY
05.2023 - Current
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
- Loaded and unloaded luggage and freight and assisted crew and travelers with daily flights.
- Tracked flight schedules to promote on-time landings and avoid loading delays.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Coordinated ground crew activities to complete objectives on schedule.
Customer Service Representative
Hallmark Aviation
New York, NY
08.2022 - 04.2023
- Responded to customer requests for products, services, and company information.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Promptly responded to inquiries and requests from prospective customers.
Stock Room Associate/Sales Associate
Foot Locker
Garden City, NY
09.2021 - 09.2022
- Maintained fitness in order to move merchandise efficiently and safely.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained orderly stockroom for ease of retrieval.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Prepared merchandise for sales floor by pricing or tagging.
Education
Associate of Science - Graphic And Digital Design
Queensborough Community College
Oakland Gardens, NY05-2024
Skills
- Arrival/departure procedures
- Aviation and transportation
- Crew assistance
- Security compliance
- Barcode scanning
- Direct Sales
- Capable of heavy lifting
- Hand and power tool operation
- Customer service
- Money Management
- Fast learner
- Staff training
Software
Adobe InDesign
Adobe After Effects
Adobe Premiere pro
Adobe InDesign
Timeline
Ramp Agent
Delta Air Lines, Inc
05.2023 - Current
Customer Service Representative
Hallmark Aviation
08.2022 - 04.2023
Stock Room Associate/Sales Associate
Foot Locker
09.2021 - 09.2022
Associate of Science - Graphic And Digital Design
Queensborough Community College