James Jimenez
Supervisor/Cook
Tacoma
Summary
Dynamic supervisor with a proven track record at The Rock Wood Fired Pizza, excelling in staff management and operations. Enhanced customer satisfaction through effective problem-solving and strategic planning, while boosting team productivity by implementing streamlined workflows. Skilled in training and mentoring, fostering a collaborative kitchen environment.
Overview
8
8
years of professional experience
3
3
Certifications
Work History
Supervisor
The Rock Wood Fired Pizza
09.2022 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Line Cook
The Rock Wood Fired Pizza
07.2018 - 08.2022
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
Head Dishwasher
The Rock Wood Fired Pizza
06.2017 - 07.2018
- Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
Education
High School Diploma -
Woodrow Wilson High School
Tacoma WA 05.2001 -
Skills
Staff management
Operations management
Strategic planning
Decision-making
Customer service
Training and mentoring
Certification
Class 12 Mixologist Permit
Timeline
Supervisor
The Rock Wood Fired Pizza
09.2022 - Current
Line Cook
The Rock Wood Fired Pizza
07.2018 - 08.2022
Head Dishwasher
The Rock Wood Fired Pizza
06.2017 - 07.2018
High School Diploma -
Woodrow Wilson High School
05.2001 -
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