James Jones
Account Specialist
OAK GROVE,MISSOURI
Summary
Experienced professional focused on meeting or exceeding objectives seeking Supply Chain Sales Account Manager position. Offers advanced training and knowledge of industry best practices. Recognized for leadership, planning abilities and clear, direct communication style. Results-driven, focused on performance and flexible with specific needs of different assignments. Collaborates professionally with individuals from broad array of backgrounds and cultures.
Overview
12
12
years of professional experience
Work History
Account Specialist
Kansas City Southern Railway
Kansas City, Missouri
03.2015 - Current
- Obtained pricing deals, negotiated contracts and solidified beneficial agreements.
- Prospected for new customers in target areas or demographics to bring in new business.
- Set up new customer accounts and updated existing profiles with latest information.
- Adhered to standards of quality and service as well as all compliance requirements.
Revenue Analyst
Kansas City Southern Railway
Kansas City , Missouri
07.2014 - 03.2015
- Communicated with external customers and notices and resolve other inquiries.
- Communicated complex issues and terminology with others by explaining in easily-understood terms.
- Review and resolution of over payments and short pay issues.
Custodial Worker
Kansas City Southern Railway
Kansas City, Missouri
12.2012 - 07.2014
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
- Collected trash and emptied receptacles and recycling containers.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
Porter
Kansas City Southern Railway
Kansas City , Missouri
07.2010 - 09.2012
- Performed cleaning and maintenance duties as directed.
- Cleaned and organized railcar areas as required.
- Completed sweeping, mopping and window-cleaning.
- Communicated with coworkers and managers about completed duties.
Education
Bachelor of Science - Business Administration
Baker University
Baldwin City, KS10.2022
Skills
- Special Requests
- Quality Standards Adherence
- Revenue Growth
- Correcting Discrepancies
- Correspondence Writing
- Confidential Records Management
- Billing Issue Resolution
- Professional Relationships
- Due Diligence
- Providing Feedback
- Selling Skills
- Microsoft Excel
Timeline
Account Specialist
Kansas City Southern Railway
03.2015 - Current
Revenue Analyst
Kansas City Southern Railway
07.2014 - 03.2015
Custodial Worker
Kansas City Southern Railway
12.2012 - 07.2014
Porter
Kansas City Southern Railway
07.2010 - 09.2012
Bachelor of Science - Business Administration
Baker University
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