Years of professional experience
Rhonda Powell
Lansing,IL
Summary
Successful Job Title with experience encouraging client communication to achieve significant growth using proven strategies. Proficient in product monetization and mobilization approaches to boost long-term revenue generation. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
22
22
Work History
Account Specialist
DePaul University
04.2001 - 06.2023
- Review each customer accounts and identified discrepancies for processing payments.
- Set up new customer accounts and updated existing profiles with latest information. Process all wires, vouchers, invoices daily into the BlueSky System.
- Built strong relationships with clients, vendors, for loyal, profitable accounts.
- Run import for check processes. Daily review spreadsheet. Print all documents into the Imagenow system.
- Built strong relationships with clients, vendors and stakeholders for loyal, profitable accounts.
- Recorded accurate and efficient records in customer database.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Contributed to team objectives in fast-paced environment.
- Stayed current on company offerings and industry trends.
- Completed routine and complex account updates to resolve problems.
- Reviewed account activity to assess financial status and evaluate discrepancies.
- Adhered to standards of quality and service as well as all compliance requirements.
Education
English Education
Kennedy King College
740 W 63rd Paul Robeson High School Chicago
6800 S Normal06.1981
Skills
- Account Updating
- Inquiry Requests
- Account Investigations
- Special Projects
- Teamwork
- Multitasking Abilities
Additional Information
I was proud to work for Depaul 22 years. I did my best to complete all task given to me in a timely manner to satisfy all customers.
Timeline
Account Specialist
DePaul University
04.2001 - 06.2023
English Education
Kennedy King College
Paul Robeson High School Chicago
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