James Jones
Norfolk,VA
Summary
I believe with my skills and experience, I would be a great candidate for the Superviser / forklift operator position. I don’t have an issue with discipline and I do not have an issue with following policies. I lead by example and I will hold everyone accountable for top production to make this a safe work environment.
Overview
6
6
years of professional experience
Work History
Supervisor
Maersk Inc
Chesapeake, Virginia
02.2017 - 03.2023
- Directed and supervised team of 15 employees in daily operations.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Monitored employee productivity to provide constructive feedback and coaching.
- Trained new employees on company policies, job duties, and performance expectations.
Education
High School Diploma -
Lake Taylor High School
Norfolk, VA06-1998
Skills
- Schedule development
- Department organization
- Expectation setting
- Industrial hygiene
- Team Leadership
- Professionalism
- Priority management
- Training and mentoring
- Processes and procedures
- Risk Management
- Business ethics
- Performance Management
- Troubleshoot service issues
- Experience in leadership
- Multitasking
- Audit reporting
- Team building
- Multitasking Abilities
- Problem-solving abilities
Timeline
Supervisor
Maersk Inc
02.2017 - 03.2023
High School Diploma -
Lake Taylor High School